How Payment Receipts Work
Payment receipts are automatically emailed to customers who pay for activities upfront using the credit/debit card option online
When manually adding a payment to an invoice, you can email a receipt to customers
When manually reconciling multiple payments against invoices, you can email a receipt to customers
How To View Payment Receipts
Head over to the Communication tab
You will see the emails sent from this Enrolmy account
Find a payment receipt by typing ‘payment’ into the search bar and selecting Go. Open a payment receipt by selecting the status of an email
The payment receipt will display
Payment Receipt Items
Read below to understand the items detailed on a payment receipt.
Item | Meaning |
|---|---|
Payment Method | The method in which this payment was reconciled against the invoice. Other payment method types may be:
|
Invoice Amount | The total monetary value of the invoice that this payment is reconciled against |
Credit/Debit Card Fee | The credit/debit payment transaction fee that is included in the total payment value |
Total Paid | The total transaction amount that this customer paid |
Invoice Status | The status of the invoice that this payment was reconciled against. Other invoice status types may be
|
Balance Outstanding | The outstanding amount on the correlating invoice. In some cases, there may be a remaining balance on the invoice that needs to be paid |