BASC Invoice In Advance Booking Flow for your Customers

1. Log in to Enrolmy

2. Select names of attendees or + Add a new child

3. Use the booking calendar to add in the recurring or casual sessions

4. Review the Total Fees section as a short summary of their upfront term costs per attendee

5. Agree to the Terms & Conditions

   • If you accept government subsidies/vouchers, then your customers will also be able to select that they are applying or will be paying through subsidies/vouchers at this point

6. Select Progress Booking

7. Select View Full Details to review the booking summary of the attendee/s bookings before they are finalised

8. The Total cost of the booking/s will be for all the attendees that they have added to this booking

9. Use the SMS tick box to select that they are okay with receiving SMS notifications

10. Select Submit Your Booking to finalise it

Booking Confirmation Notification

The customer’s booking will be saved, however, if their invoice/s are not paid upfront then you as the activity provider have the right to cancel the booking. 

Upon Saving the Booking, they will see this confirmation message appear on their screen.

Upfront Payment Required - Credit/Debit Card Payment Option

Upon Saving the Booking, the customer will be taken straight to the cart within their Enrolmy account:

• Enrolmy will create an individual invoice per each attendees booking

• Enrolmy will let them know how many items are in your cart. An item = an invoice

If you allow to pay for invoices on Enrolmy via credit/debit card then the customer will be able to:

1. Select Pay For All Items

2. Input their credit/debit card details and select Submit to make payment

Payment Confirmation - Credit/Debit Card Payment Option

• A payment receipt will be emailed to their inbox

• Their invoices will be marked as paid

Upfront Payment Required - Bank Transfer Option

If you require to pay for the booking upfront:

1. Upon Saving the Booking the customer will be taken straight to the cart within their Enrolmy account

   • Enrolmy will create an individual invoice per each attendee’s booking

   • Enrolmy will let them know how many items are in their cart. An item = an invoice

   • If you allow paying for invoices by bank transfer then the customer will see the bank account details in their cart

2. If you accept credit/debit card payments AND bank transfer payments then the customer will still be able to pay these invoices by bank transfer option, see steps below

   1. The parent will need to bank transfer you the Total Invoice Amounts per attendee

   2. They will reference each bank transfer payment with the reference request on the invoice. This is how your customers find the reference request:

   3. Within their cart, select View Details

   4. Scroll on the invoice to review the Reference

Payment Confirmation - Bank Transfer Option

The bank transfer payment may take a day or two to settle in your bank account. Therefore the payment confirmation will take a few days to come through to the customer.

• You will reconcile your bank transfer payment against the invoices manually, you may or may not manually send a payment receipt. Refer to this Help Guide if you are a Xero user

• Customers can log back into Enrolmy and check their invoice status to see when they are marked off as paid

Last Updated: 10 Apr 2025