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How To Avoid Duplicate Bookings.

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Areas that you are advised to check upon for a booking you are making if an attendee that already has a booking:

1. General view of your EMY Parent Portal Account 

You will be able to see in here Your Recent Bookings

  • If there are no current bookings for the respective provider and activity, you will see a message stating that under the Activity Details section. If there are current bookings, the message will not appear.

    How To Avoid Duplicate Bookings 1.png
  • You can then click on Modify Booking and view the existing booking details and/or modify the respective booking (if needed)

2. My Bookings → Current Bookings section

You will be able to see in here your Current Bookings

How To Avoid Duplicate Bookings 2.png

3. Recent Bookings

  • If you are elsewhere within the EMY Parent Portal, select the attendee and the associated activity to view the current bookings

    How To Avoid Duplicate Bookings 3.png

4. If you are using the Activity URL or selecting the activity from the provider's Enrolmy Minisite

  • You will be able to see the following view and amend the booking if required

    • Use the Update your existing booking buttons to amend booking of attendee that is already added

    • Or, use the + Add a new child button if you are making a brand new booking for an additional attendee

How To Avoid Duplicate Bookings.png

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