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How To Manage Cancellations Within A Camp Activity Type.

Interactive Tutorial

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If The Customer Has Not Paid Their Invoice

  1. Head to the respective CAMP activity / All teams or Not In A Team tabs NOTE if you have not selected to place anyone in teams, your view will display as registrations

  2. Tap on the action cog next to the attendee’s name and select the Remove From Activity option

The attendee will be removed from the activity and any associated invoices will be voided.

If The Customer Has Paid Their Invoice

  1. Head to the respective CAMP activity / All Teams or Not In A Team tabs

  2. Tap on the action cog next to the child's name and select the Edit Booking option

  3. Deselect the line item and choose Save & Create Pending Adjustments

  4. See here how to convert pending adjustments

Hide A Booking

  1. To remove the attendee completely from the All Teams list, select the action cog next to the attendee’s name

  2. Tap the Hide booking option. This will permanently remove the attendee from any lists associated with the activity

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