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Customer Flags - How it Works.

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Customer Flags

When setting flags for a Customer, you can choose multiple flags out of the following:

  • Mum

  • Dad

  • Caregiver

  • Oranga Tamariki

  • Debt Management

  • SEND Needs

  • Transport

  • Do not use

  • No longer attending

  • Special Permission

  • WINZ

  • Allow Discount

  • Sponsored

  • Staff

  • Important

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How To Use Customer Flags

  1. Head to the Customers tab.

  2. Find the customer you would like to flag.

  3. You can either open the customer’s profile or select the Action cog.

  4. Then click Set Flags.

  5. Select the appropriate flags for this customer (More than one may be selected).

What A Provider Can See

The Customer Flags will be appended to the end of a customer's name everywhere the name is shown within the Enrolmy app, including printed sheets. This is how the flags will display:

  • Under the Customers tab

 

  • Under the Customer's profile

 

  • While adding to the Activity

  • Under the Money, Credit Notes, and Statements areas, the provider can see flags appended to the customer's name.

  • In the Mobile App - under the Attendees' view and the customer's profile

Flags in Customer’s View

The customer will not have flags displayed at their Parent portal.

The flags will also not be seen in the Parent Kiosk App:

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