Unpaid Invoices
The Blacklisted customer in this category will not be able to book or amend existing bookings until all outstanding invoices are paid.
The customer will be returned to the below view every time they attempt to make a booking or changes to the existing booking:
The customer can Pay all invoices now by credit card, which will lead them to all the outstanding invoices that relate to you as a provider:
If Pay for all items is selected, the customer will be directed to Payment Checkout:
Banned Customers
The Blacklisted customer in the Banned category will not be able to book or amend existing bookings.
The customer will be returned to the below view whenever they attempt to make a booking or change the existing booking. This message is deliberately vague and innocuous so as not to aggravate or alienate the banned customer: