How to Reconcile Payments Against Invoices Using Xero & Enrolmy

If you are integrated with Xero and your customer paid you via bank transfer, follow the steps below to reconcile the payment:

1. Ensure that all draft credit notes and invoices you want to send to Xero have been approved as Xero cannot recognise draft financial documents

2. Complete a Xero sync to ensure all Enrolmy-generated invoices and credit notes appear within your Xero account. Once an invoice or credit note is sent successfully to your Xero account, a Xero bubble will appear beside the invoice and credit note number within Enrolmy

   

3. Open another tab in your browser and log in to Xero to reconcile your received payments

4. Now match your customer payments against their relevant invoices:

   1. You may need to record part payments against invoices

   2. You must save the outstanding payment amount for part payments as a new transaction/overpayment

      

5. Once you have completed your payment reconciliation, head into Enrolmy and complete a Xero sync to make sure that both systems are like-for-like

6. Finally, send out statements to your customer database if necessary

Last updated: 24 Mar 2025