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How To Manage Incomplete Safety Forms.

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If you require 100% completion of customer safety forms, here are a few ways to ensure that customers are completing them:

  1. Safety Form Completion Before Payment

It is possible to make it mandatory that the safety form is completed before the booking is finalised. Follow the steps in this help guide to enable this

  1. Enrolmy’s Automated Email Reminders

Enrolmy sends automated safety form reminders to parents who have not completed their safety form if the respective activity booking settings have been enabled. Your customers will receive an unlimited number of reminders unless the safety form has been completed.

  • To disable the automated emails being sent to the customers, you have to select NO under the activity’s booking setting

How To Manage Incomplete Safety Forms.png

Click here to see the customer view of a Safety Form Reminder.

How To Manually Check Safety Form Completion

Using the Check Safety Form completion functionality:

  1. Head to All attendees OR Incomplete Enrolment OR Bookings tabs under the respective activity section

  2. Choose the attendees you would like to check the Safety Form completion.

  3. Tap +More

  4. Tap Check Safety Form completion

  5. It will then display the complete and incomplete information

  6. Follow the steps in this help guide to send safety form reminders

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