What happens if two payments for the same attendee from the same subsidy provider are on the statement?

The way Enrolmy handles this is:

• The payments will be shown individually on the Statement import (ie. as they appear on the bank statement).

• But the payments will be combined during the batch reconciliation process

When I am adding attendees to a Payment Batch, why is it only finding attendees with Tax-Free Childcare?

That’s because when a Payment Batch has been created via an imported Statement, the batch is tagged/locked to a specific subsidy provider (for example, Tax Free Childcare only). When an imported statement is Finalised, one batch is created for every subsidy provider identified on the statement.

You can tell if the Payment Batch is locked to a specific provider here:

What happens if I receive a lump sum for one attendee that is for different activities?

You can handle this by selecting the “this is a batch payment” option even though it is for one attendee:

Then when finalising the batch payment, you can then break it into different payments