Safety Form

Ensure attendees complete the safety form prior to attending your programmes.

Closing bookings

Bookings can no longer be made after the chosen closure time.

If a customer wishes to make a booking after the chosen time, they will need to contact you directly.

Waitlist

Place bookings on a waitlist once your maximum number of attendees has been reached, or put all new bookings on the waiting list immediately (treat all sessions as if they are full).

You can also allow customers to move themselves off the waiting lists if spaces become available, e.g. there is a cancellation or the caps were increased.

Your attendee limit can be setup or adjusted when creating your session times and costs.

If you have certain parameters that customers need to adhere to when modifying current bookings, then switch on the option to prevent customers from editing their existing booking within a specific period.

When using the Recurring / Regular Booking Calendar, customers can:

• Remove or add recurring sessions at any time: Customers can modify own their bookings at any time

• Only add new recurring sessions: A customer can only add recurring sessions to their existing bookings

• Make no additions or changes in any way: A customer cannot add or remove sessions from their existing bookings

When using the Casual/Full Booking Calendar, customers are restricted from modifying existing bookings:

• For a rolling period of x days: Customers cannot remove any bookings for x amount of days

  • SCENARIO EXAMPLE A rolling period of two days has been selected. A customer makes a booking on a Monday, they cannot remove any bookings until the Wednesday.

• Until the end of each term: Customers cannot remove any current bookings but can still add new ones until the end of the term

• At all times: A customers booking cannot be changed in any way

• And this takes effect x week before the activity starts:

  • SCENARIO EXAMPLE A rolling period of two days has been selected. A customer makes a booking on a Monday, two weeks before the Before and Afterschool Care Activity begins. This setting takes effect one week before the activity starts, the customer will be able to remove bookings on the Wednesday of the week before the activity begins.

• And this takes effect immediately: The customers modification restriction setting will apply as soon as they make their initial booking

  • SCENARIO EXAMPLE A rolling period of two days has been selected. A customer makes a booking on a Monday. The customer will be able to remove bookings on the Wednesday.

• And this takes effect from the activity start date onwards, even if the activity has not yet started: The customers modification restriction setting will apply from the start date of the activity.

When not restricted by the conditions above, a booking on the recurring booking on the Full/Casual Booking calendar can be:

• Removed → this means that any recurring sessions can be removed while on the Full/Casual calendar itself

• Make no changes → while on the Full/Casual calendar, recurring sessions cannot be removed at all. The customer will need to head back into the recurring calendar to make changes if not restricted