Customers can Opt-in to Receive Texts Themselves

1. Customer makes a booking with you

2. Before completion, they will be asked if they would like to receive text message from you

3. They can tick the box to enable this feature

4. Save the booking as normal

They will be able to edit this option while modifying an existing booking or making a new booking

Enable a Customer to Receive Texts

If the customer was unable to opt themselves in for text messaging and you have permission from them to do so:

1. Within the Customers tab, search for the customer you want to opt-in

2. Edit the customer’s enrolment form

3. Select the tickbox to confirm that this Customer has opted in to receive text messages.

4. Save changes to the enrolment form

How To Send Text Messages To Customers

1. In the activity, go to All Attendees/Booked In/Waiting List

2. Using the tick boxes on the left, select the customers you want to text

3. Click Text message near the search bar

4. Compose your text message, and select Send Text Message

5. Text message confirmation notifications will appear to confirm you have successfully created and texted the customers

Last updated: 15 May 2025