From Their Email Inbox:
If you send an outstanding statement via email, then the email could look similar to the example below.
Email Header Details
The title of your email will read Your latest (insert your business name) outstanding statement
Every outstanding statement will display an As At date
The Balance Due amount reflects the total amount they owe for all attendees/bookings
The Pay All Outstanding Invoices Now button will appear on the outstanding statement if you enabled your Online Payments settings in Enrolmy
Email Body: Description Details
Each attendee that they are the billpayer/primary guardian for will have their outstanding invoices listed in the description section
For Week #, details are convenient if they booked into a before and after school care programme. They can now easily view what week of the year this invoice is related to
The Invoice number will be detailed in the description section
The Payment Reference and Particulars for that invoice number will be detailed
The Due Date and Total amount of that invoice will be listed to the right of the invoice number
If there is already a part-payment reconciled on the invoice then that will display next to Paid
The outstanding amount per invoice will be listed to the right
Email Footer Details
The Balance Due will be detailed in the email footer again
The Bank Account No. will be highlighted at the bottom of the statement if you accept bank transfer or automatic payment as a payment method
The Pay All Outstanding Invoices Now button will appear on the outstanding statement if you enabled your Online Payments settings in Enrolmy
The Full Credit Balance note displays the total amount of credits this customer has accrued. This excludes any Subsidies credit notes
From EMY Parent Portal:
Your customers can also view all outstanding invoices across multiple providers they have booked with when logged into Enrolmy. They can view these one by one, or add all outstanding invoices to a cart, review and look to pay for all items.
Log in to Enrolmy Parent Account (as a customer)
Head to the My Invoices section
Ensure the filter selected is Outstanding
Select the Add to cart button to review all outstanding invoices in one list
A Pay for all items button displays in the cart. However, some providers do not enable online payments. Those related invoices will have the bank account number to bank transfer payment into.