A booking history of an attendee allows you to view the changes that have occurred and can serve as a great troubleshooting tool. The booking history can be found in two areas:
Within the Attendance page
Within the Booking Calendar
Booking History in Attendance
You are able to view the booking history of all attendees for a particular day under the Attendance tab.
Head to the Attendance tab
Select the day you wish to review
Scroll down to the bottom and select View Booking History
Filter by Action, Sessions, and/or Attendee
Booking History in the Booking Calendar
You are able to view the booking history of a particular attendee when reviewing their booking.
Head to the All Attendees tab
Select the Attendee you are wishing to review
Scroll down and the booking history will be shown under the booking calendar
Filter by Action or Date
Financial Booking History in the Booking Calendar
You are able to view the Financial documents raised associated with a particular booking. This includes:
An invoice generated for the initial booking
Additional invoices if a charge has occurred
Additional credit notes if credit has occurred
Pending adjustments created
Note: This function is only for activities that are Invoicing in Advance.
Head to the All Attendees tab.
Select the Attendee you are wishing to review.
Scroll down and the financial booking history will be shown under the booking calendar.
These will show as either invoices or credit notes.