To utilise the text messaging feature on Enrolmy, you will need to pre-purchase credit bundles. You need to know the following:
Only your Enrolmy Account Holder can purchase credit bundles
Credit bundles can only be purchased within the Billing & Account section of your Organisation Settings
One credit = one SMS. Long messages may cost more credits
You will be shown how many credits your message will cost prior to sending
SMS Credits are purchased per Enrolmy instance
How to Buy Credit Card Bundles
If your subscription payment method is via Credit Card and you are the Account Holder:
Head to the Billing & Account section within your Organisation Settings
Select Buy now against the credit package you wish to purchase
Follow the prompts to complete your credit purchase
If your subscription payment method is via Ezidebit (Direct Debit) or you are an Enrolmy Enterprise customer:
Please click on the link shown below, register a credit card, and then buy credits.
Please note:
Each instance will need to have a credit card registered and they purchase their own credit pack. There is no sharing of credits between instances.
It won't affect your Direct Debit subscription.