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How Customers Use Active And Creative Kids Vouchers.

How To Use An Active and Creative Kids Voucher On Enrolmy

Your customers can submit Active or Creative Kids Voucher details during their booking process. To do so, they need to follow the below steps:

  1. Select which activity they would like to book the attendee into

  2. On the booking form, select the tick-box that asks if they have an Active Kids or Creative Kids Voucher

  3. Enter the details of the voucher

  • Attendee name (as shown on the voucher)

  • Attendee date of birth

  • The voucher number (do not enter spaces or dashes into the field)

  • The expiry date of the voucher

  1. Proceed with the booking and the voucher balance will automatically deduct from the total activity cost

  1. If applicable, pay the remaining amount on the invoice

Please note:

  • Customers can only use the voucher once per attendee

  • The activity must run for at least 8 weeks

  • The voucher cannot be used alongside an activity that utilises free trials

  • If the voucher is rejected by the NSW Government, you need to reject the voucher by following steps in this help guide

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