What is a Prepayment?
A prepayment can be made prior to a service given via credit/debit card. This can be made in two areas:
Upon receiving a prepayment request
Once a booking is completed
A prepayment can also be associated with a Prompt Payment Discount
How to Setup Prepayments within the activity settings
Prepayment requests are required to be turned ON in order for the prompt payment function to be activated. Please see this help guide for more information.
To turn on the Prepayment feature, follow the below steps:
Edit your activity
Ensure Prepayment Requests are ON
Select your Prepayment option
What will Customers see during the booking process?
As you have enabled customers to pay prior to using your service, the customer will be prompted to pay during the booking process.
The following options are available to be paid:
Pay for the Full/Remainder of the Term
Pay for Half the term
Pay until a certain date
Opt to make bank transfers
Once a payment option has been selected and payment has been successfully completed, the customer will be advised that this prepayment will be automatically applied to invoices generated in the future
