Registration Terms and Conditions 2027

1. Company & Program

1.1. Smart Makers delivers engaging, hands-on science and mechanics programs for children in schools and community centres. With a long-standing track record in physics and mechanical engineering education, our programs are designed to spark curiosity, foster creativity, and inspire a love of learning through real-world exploration.

1.2.All programs are delivered by experienced instructors who receive specialised training from Smart Makers to ensure the highest quality of teaching and learning.

1.3. Programs are intended for the year levels and locations shown in the enrollment listing. 

2. Program Fees & Structure

2.1. The program is annual and includes between 30–34 sessions throughout the year. Each location has a predetermined annual number of sessions, which Smart Makers commits to providing. Public holidays, holiday eves and school holidays have already been taken into account when calculating the annual fee. Therefore, no classes will be held on these days, and no refunds or credits will be provided for them.

2.2. The cost is $30 per session. There is an additional 10% Early Bird Discount if you register by 31 December 2026. In addition, there is a materials cost of $380 for the entire year. This includes everything the students need to build their models: electronics, motors, special laser-cut wooden plates as well as standard materials like glue and screws. Batteries are not included.

2.3. Payment Options

1. Pay the full year upfront and save 10%.

2. Pay in 4-weekly installments: 11 equal payments, starting one week before the first class. This is a payment schedule for the annual fee, not a pay-as-you-go fee per four-week period. It does not necessarily correspond exactly to the months in which the classes take place. 

2.4. A booking is confirmed only after initial payment has been taken. A participant whose payments have not been settled by their due dates may have their participation in the club suspended or terminated. If a scheduled payment fails, Smart Makers may contact the parent/guardian to arrange payment and, after reasonable notice, suspend attendance while overdue amounts remain unpaid. Any debt recovery will be limited to amounts lawfully owing.

2.5.  No refunds, credits or fee reductions will be provided for absence from class due to holidays, excursions, illness or any other absence of the participant. Our instructors will ensure that students are brought up to date on their models so that they can continue to build with the class upon return.

3. Cancellation of Registration and Refunds

3.1 A participant may withdraw from a club by notifying Smart Makers of their cancellation. Written notice is recommended; Smart Makers will record the date received and confirm receipt in writing.

3.2. Cancellation notices received by the 15th of a month take effect at the end of that month. Notices received between the 16th and the last day of the month will take effect at the end of the following month.

3.3 On cancellation, fees are reconciled against the proportion of annual sessions delivered up to the effective cancellation date and payments already received. The resulting balance may be refunded or charged, subject to applicable law.

3.4 .  Where Smart Makers is legally entitled to charge a cancellation fee, the maximum cancellation fee permitted by law, both in rate and amount, will be deducted from any refund payable.

3.5.  From the start of Term 4 2027 until the end of the activity year, a participant who cancels their enrolment in accordance with Smart Makers’ cancellation policy will be charged, from the date the cancellation notice is received, the next two monthly instalments remaining under the payment schedule established at registration, or the remaining instalments until the end of the activity year, whichever is lower.

3.6.  Retroactive cancellations and associated refunds are not permitted.

3.7.  No replacement lessons or refunds will be provided for sessions missed due to a participant’s absence. 

3.8.  Smart Makers commits to delivering the annual number of sessions specified at the time of registration. If a session is cancelled by Smart Makers or due to circumstances preventing the activity from taking place as scheduled, Smart Makers may arrange a replacement session on an alternative date, up to and including 10th December 2027. If a cancelled session has not been replaced by that date, the participant will be entitled to a proportional refund for that session.

3.9  The commencement of each club is subject to a minimum number of participants. A club may be discontinued during the year due to participants withdrawing or for any other reason. If Smart Makers discontinue a program, future installments cease and payments are reconciled for undelivered sessions; refunds or other remedies (such as transfer to another location) will be provided as required by law.

4. Student Conduct and Safety

4.1 Parents/guardians should notify Smart Makers of absences through email or text message. For safeguarding purposes, a child must not attend a session if unwell or where exclusion is required under applicable school/venue health rules.

4.2 Students must follow reasonable instructor directions and school/venue safety rules, use equipment appropriately and treat others respectfully. Parents/guardians will be contacted about serious or repeated behaviour concerns. Smart Makers may suspend or end participation where necessary to protect students or staff. Fees and refunds will be assessed in accordance with law and the services/materials already provided.

4.3 Parents/guardians must provide relevant emergency contacts, authorised collection details, and information reasonably necessary to support their child’s safe participation. Smart Makers will use this information only for legitimate program and safety purposes in accordance with its privacy practices.

4.4. Parents/guardians must provide names of adults authorised to pick up students, including OOSH staff. Smart Makers Instructors will ensure students are handed over to authorised adults only.

5. Communications, Privacy and Photos

5.1 Smart Makers will use parent/guardian contact details for enrollment administration, program updates, safety notices and payment communications. 

5.2 When completing the safety form as part of enrollment, parents/guardians must opt in or out of photo/video permissions. Photos or videos identifying children will not be used for promotional purposes without appropriate parent/guardian consent. Consent can be withdrawn at any time via email. Parents/guardians can request access, correction or removal of any photos/videos of their children.

6. Acceptance and Contact

By enrolling, the parent/guardian confirms that they have reviewed the program details and these terms. This acknowledgement does not limit statutory consumer rights.

For questions, cancellations or complaints, contact office@smartmakers.com.au. Smart Makers will aim to respond within 48 working hours.