Fraggle Farm

Parent Support Group

Mandurah, WA

Thu, 22 Jan 2026 to Thu, 30 Apr 2026

9:30am - 11:30am

Adults

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Fraggle Farm | 52 Sholl Street, Mandurah, WA

From $10.00 per session
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Our Thursday Parent Support Group offers a calm, welcoming space for parents to connect, share experiences, and receive guidance from a trained facilitator. Each session focuses on emotional support and open discussion around navigating parenting, neurodiversity, and family life.

Childcare is available, allowing parents to relax, engage, and take time for themselves while their children are cared for in a safe and nurturing environment.

Fraggle Farm | 52 Sholl Street, Mandurah, WA

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Terms & Conditions

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Read Our Terms & Conditions

Terms & Conditions for Fraggle Farm

Last updated on Friday, 17 October 2025, 3:23pm

By signing this agreement, the parent/carer acknowledges and agrees to the following terms and conditions for enrolment, attendance, behaviour, health & safety, and administration at Fraggle Farm.

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1. Definitions & Foundations 1.1 Triangle of Trust & “How to Be a Fraggle”

All students and parents/carers and children have already signed the Triangle of Trust and “How to Be a Fraggle” rules, which set out expected standards of respect, responsibility, communication, and safety.
These Terms & Conditions are supplementary and enforceable alongside that Agreement.

1.2 Behavioural Conduct Policy

This document works in tandem with our Trust & Conduct / Behaviour Policy, which outlines how we manage conduct, de-escalation, and consequences.
All staff, participants, and parents are expected to be familiar with that policy.

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2. Behaviour & Conduct 2.1 Expected Behaviour

Students shall act respectfully toward staff, other participants, animals, property, and the environment.
Use of abusive language, aggression, bullying, harassment, or endangering others (or themselves) will not be tolerated.

2.2 Breach of the Triangle of Trust & “How to Be a Fraggle”

If a student behaves in a way that violates the Triangle of Trust (e.g. aggression, dishonesty, property damage, bullying, animal mistreatment, unsafe conduct):

The incident will be documented immediately by staff.
Management will contact the parent/carer to discuss the concern.
This will serve as the first and only formal warning, providing opportunity for reflection and support.

2.3 One Strike Policy

Fraggle Farm operates under a One Strike Rule:

If a student breaches the Triangle of Trust after the formal warning, or engages in behaviour that severely risks safety, emotional wellbeing, or trust, their enrolment will be immediately terminated.
The decision is made to protect the wider community’s safety and wellbeing.

2.4 Appeals / Review

Parents/carers may request a review meeting with senior management (e.g. General Manager, COO) to discuss the decision.
The outcome of that review is final.

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3. Communication & Records 3.1 Documentation of Incidents

All behavioural incidents, warnings, and communications with parents/carers will be documented and stored confidentially.
Records may include incident reports, staff notes, and correspondence.

3.2 Referrals & Support

Where appropriate, Fraggle Farm staff may provide referrals, guidance, or support options to assist the young person after exit.

3.3 Privacy & Confidentiality

Parent/carer and student information will be handled under our Privacy & Confidentiality Policy.
Personal data will be used only for program delivery and safety purposes, and only shared with relevant staff or external bodies when legally required or with consent.

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4. Enrolment & Fees 4.1 Booking & Consent

Parents/carers must complete enrolment forms, consent forms (medical, excursion, media, etc.), and sign these Terms & Conditions prior to the child’s first day.
Fraggle Farm reserves the right to refuse enrolment if any required documents are incomplete.

4.2 Fees & Payment

Payment terms, due dates, and late fees will be outlined through Enrolmy.

4.3 Refunds & Cancellations

Refunds are available for any cancellation with 48 hour’s notice.
In the case of termination under the behaviour policy, refunds are generally not provided.

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5. Health, Safety & Duty of Care 5.1 Health Disclosure & Medical Conditions

Parents/carers must disclose any medical, behavioural, or allergy information at enrolment and update staff promptly if circumstances change.

5.2 Medication & First Aid

Fraggle Farm staff may administer prescribed medication only when provided in original containers, accompanied by clear instructions and a completed medication form.
Over-the-counter medications may be given only if agreed in writing.
There will be a member of staff with a current first aid certification on site at all times.

5.3 Incidents & Emergencies

Any injury, illness, safety breach, or animal-related incident will be recorded, may require parent/carer contact, and may lead to emergency procedures.
Fraggle Farm reserves the right to call emergency services if needed.
Parents/carers must ensure emergency contact details are kept up to date.

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6. Liability, Insurance & Waivers 6.1 Assumption of Risk

Parents/carers acknowledge that farm, animal, gardening, and nature-based activities inherently involve risks (e.g. falls, bites, terrain).
By enrolling, parents/carers agree to assume these risks (within reason), while Fraggle Farm commits to duty of care and risk mitigation.

6.2 Insurance & Indemnity

Fraggle Farm holds public liability and professional indemnity insurance.
While we attempt to prevent damage or loss, Fraggle Farm is not liable for personal property loss, theft, or damage brought to site.

6.3 Photo & Media Release

Parents/carers consent (or not) to the use of photographs, videos, or stories of participants for promotional and reporting purposes.
Opt-out requests must be notified during enrolment.

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7. Parent / Carer Responsibilities 7.1 Punctuality & Attendance

Parents/carers must deliver and collect their child punctually.
If late, notify staff as early as possible.
Parents must be contactable via phone at all times, and available to collect their child in the case of an accident or behavioural incident.

7.2 Appropriate Clothing & Preparedness

Students should wear comfortable, weather-appropriate clothing.
Parents should provide lunch, snack(s), water bottle, hat, sunscreen, and any necessary aids or medications.

7.3 Communication & Support

Parents/carers agree to engage respectfully, attend scheduled meetings, and act in partnership with Fraggle Farm in supporting their child’s growth.
If any concerns arise, parents should follow the Parental Concerns Policy to raise them.

8. Acknowledgement & Agreement · I, the undersigned, confirm that I have read, understood, and agree to abide by these Terms & Conditions. I understand that Fraggle Farm’s policies (Triangle of Trust, Trust & Behavioural Conduct, Health & Safety, Privacy) are integral to these conditions.

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Parent Support Group

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Parent Support Group

Activity Details

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Your Booking

Recurring or Regular Booking

Casual Booking (Full Booking View)

Select the recurring sessions you want to book...

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When would you like your recurring booking to start?

Your booking starts...

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Terms & Conditions *

Terms & Conditions for Fraggle Farm

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Terms & Conditions