Important Information

💡 Quick Booking Guide & FAQs

Before booking, please take a moment to read the key information below. Our full Terms & Conditions apply to all bookings.

📋 Safety & Enrolment
No Form, No Play
Our online Safety Form must be completed before your first session. For safety reasons, you cannot participate on court until the form has been completed.

💰 Refunds & Absences
Are bookings refundable?
No. Once payment has been made, bookings are non-refundable if you change your mind.

What if I miss a class?
We understand that adults have busy schedules and things can come up. We offer a flexible absence policy:

- If you give us at least 24 hours' notice, you can choose to either receive a credit or make up the missed session during the same term.
- Make-up sessions are subject to availability and must be arranged with Agile Tennis.
- If less than 24 hours' notice is given, we may not be able to offer a credit or make-up session.

🌦️ Weather Policy
Do you play in the rain?
Yes. We train through light rain and only cancel when weather or court conditions become unsafe.

How will I know if a session is cancelled?
If we need to cancel a session, we will notify you by email as early as possible. A credit will automatically be issued to your account for any session cancelled by Agile Tennis.

What if I choose to stay home because of the weather?
If the session is running and you choose not to attend, no refund or credit will be provided.

📄 Full Terms & Conditions
For complete information about bookings, payments, absences, weather, cancellations and other policies, please refer to our full Terms & Conditions before completing your booking.