Important Information

💡 Quick Booking Guide & FAQs

Before booking, please take a moment to read the key information below. Our full Terms & Conditions apply to all bookings.

📋 Safety & Enrolment

No Form, No Play
Our online Safety Form must be completed before your child’s first session. For safety reasons, children cannot participate on court until the form has been completed.

💰 Refunds & Absences

Are bookings refundable?
No. Once payment has been made, bookings are non-refundable if your child changes their mind.

What if my child misses a class?
We understand that children may occasionally need to miss a session. Our absence policy is:
First missed lesson: One credit is available per class, per term.
Additional missed lessons: These can be made up by attending another suitable class during the same term, subject to availability.

🌦️ Weather Policy

Do you play in the rain?
Yes. We train through light rain and only cancel when weather or court conditions become unsafe.

How will I know if a session is cancelled?
If we need to cancel a session, we will notify you by email as early as possible. A credit will automatically be issued to your account for a session cancelled by Agile Tennis.

What if I choose to keep my child home because of the weather?
If the session is running and you choose not to send your child, no refund or credit will be provided.

📄 Full Terms & Conditions

For complete information about bookings, payments, absences, weather, cancellations and other policies, please refer to our full Terms & Conditions before completing your booking.