Important Information

⚠️ Important Information
Quick Booking Guide & FAQs
While our full Terms & Conditions apply to all bookings, here are the quick answers to our most frequently asked questions:

📋 Safety & Enrolment
No Form, No Play - Our online Safety Form must be filled out before your child’s first session. For safety reasons, player cannot step onto the court without it.

💰 Refunds & Absences
Are bookings refundable? No. Once payment is made, bookings are non-refundable if a child changes their mind.
What if my child misses a class? We know things come up, so we offer a flexible absence policy:
- First Missed Lesson: We allow one credit per class, per term if your child has to miss a session.
- More Missed Lessons: If they miss any additional classes, those sessions can be made up by attending a different class during the same term.

🌦️ Weather Policy
Do you play in the rain? We train through light rain and only cancel if the courts become unsafe.
How will I know if a session is cancelled? We will notify you via email as early as possible. If we cancel the session, a credit will automatically be issued to your account.
What if I choose to keep my child home? If the session is running but you choose not to send your child due to the weather, no refund or credit will be given.

For our complete policies, please refer to our full Terms & Conditions document.