uKids: Quality Wraparound Childcare uKids provides reliable, engaging childcare that fits perfectly around the school day. We focus on giving children a safe space to play, learn, and relax while supporting their development through active experiences.

Why choose uKids?

Reliable Care: High-quality supervision you can count on.
Engaging Activities: A mix of structured enrichment and free play.
Supportive Environment: A friendly, safe setting where kids feel at home.

Flexible Bookings with uCover Need more flexibility? Add uCover to your booking for just £3 per day.

While all bookings can be changed or cancelled with more than 7 days' notice, uCover protects you for last-minute changes:

Short-Notice Flexibility: Change or cancel bookings with less than 7 days' notice.
Simple Setup: Select uCover at the time of booking.
Versatile: Available for both single days and full weeks.uKids: Wraparound Care You Can Trust

Hampstead Norreys | 1 Newbury Hill, Hampstead Norreys, Thatcham

Activity Details

What to bring

Active Footwear: If their school shoes aren't ideal for play, feel free to pack trainers they can swap into.
Weather-Ready Outerwear: A coat or jacket so they can enjoy outdoor time.
A Refillable Water Bottle: To stay hydrated.

Booking Selector

Your Booking

Discounts Are Available!

10% OFF with the Identical Booking (Sibling) Discount.
Applies to second child and onward, only if parent makes TWO or more identical bookings at the same time.
Please note:
If you are eligible for more than one discount you will receive the discount with the highest percentage.

Important Information

SEND & Additional Support
We aim to be inclusive to all children. If your child has SEND or may require additional support to attend our sessions, please contact our office directly. We will work with you to discuss your child's needs and confirm the specific support we can put in place.

0333 772 9574
info@u-kids.co.uk

Recurring or Regular Booking

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Casual Booking (Full Booking View)

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Total Fees (per child)

Type	Item	Qty		Price		Total
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Fees per child = £0.00 GBP

Tax-Free Childcare (TFC)

I will be paying for this activity by Tax-Free Childcare.

Childcare or other employer schemes vouchers (VOU)

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Terms & Conditions

I agree with the Terms & Conditions for uKids.

Read Our Terms & Conditions

Terms & Conditions for uKids

Last updated on Friday, 20 June 2025, 2:15am

Please read these Terms and Conditions thoroughly. By submitting a booking for your child's participation in uKids activities, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. This document constitutes a legally binding agreement between you, the Parent/Guardian, and uKids. 1. Definitions

"uKids": Refers to the childcare provider.

"Service": Refers to the wraparound childcare, activities, and associated provisions offered by uKids for primary-aged children.

"Parent/Guardian": Refers to the individual(s) holding legal parental responsibility for the child(ren) booked into uKids' Service.

"Child": Refers to any child(ren) for whom a Booking has been made for the Service.

"Booking": A confirmed reservation for a Child to attend a specific uKids Session, managed via the Enrolmy Platform.

"Session": A scheduled period of childcare provided by uKids.

"Enrolmy Platform": The designated online system utilised by uKids for managing Bookings, Parent/Guardian accounts, and Child information.

"Policies and Protocols": Refers to all supplementary operational policies, procedures, and guidelines published by uKids, including but not limited to the Safeguarding and Welfare Protection Policy, Complaints Policy, and Health & Safety Policy, available on the uKids website.

2. Booking and Account Management 2.1. All Bookings, account management, and necessary information updates must be managed directly by the Parent/Guardian via the designated Enrolmy Platform. 2.2. All Bookings must be secured in advance of the Session start time by the account holder through the Enrolmy Platform. uKids cannot process Bookings on behalf of Parents/Guardians. 2.3. A comprehensive Child Information and Safety Form, requiring true, accurate, and complete details, must be submitted via the Enrolmy Platform before the Child's initial attendance. Failure to provide complete or accurate information may result in the refusal of service or cancellation of existing Bookings. 3. Fees and Payments 3.1. Current Session fees are published on the Enrolmy Platform and confirmed at the point of Booking. 3.2. Payment for Bookings may be made in full or via an agreed instalment plan, as detailed and managed through the Enrolmy Platform. 3.3. If your account falls into arrears, uKids reserves the right to suspend or cancel any current or future Bookings until all outstanding balances are settled. Persistent arrears may result in the termination of the Service agreement. 3.3a. An initial notification will be issued to the Parent/Guardian one (1) day following the agreed payment due date if payment has not been received. 3.3b. A follow-up reminder will be dispatched between three (3) and five (5) days into the arrears period. 3.3c. A formal warning, detailing the imminent consequence of non-payment, will be sent between seven (7) and ten (10) days following the initial payment due date. 3.3d. If full payment or a satisfactory payment arrangement has not been confirmed by the deadline stipulated in the formal warning, all associated Bookings may be suspended or cancelled without further notice. 3.3e. Should the account remain in arrears after thirty (30) days from the original due date, or following repeated instances of arrears, uKids reserves the right to terminate the Service agreement for the Child(ren) concerned. 4. Cancellations and Modifications 4.1. Cancellations or modifications to Bookings must be made by the Parent/Guardian via the Enrolmy Platform at least seven (7) calendar days prior to the scheduled start of the Session to avoid forfeiture of the full Session fee. 4.2. Bookings cancelled or modified within seven (7) calendar days of the scheduled Session start time will be subject to the full Session fee, with no refund or credit provided. 5. Late Collection Policy 5.1. Children must be collected promptly by the designated end time of their booked Session. 5.2. Late collections, beyond the scheduled end of Session time, will incur a late collection fee of £10 for the initial 15 minutes, followed by an additional charge of £1 per minute thereafter. 6. Service Interruption and Activity Changes 6.1. In circumstances where uKids is compelled to close due to events beyond its reasonable control (including, but not limited to, adverse weather conditions, utility failures, industrial action/teacher strikes, or directives from local/national authorities), full fees remain payable. uKids will endeavour to provide as much notice as possible and minimise disruption where feasible. 6.2. uKids reserves the right to modify planned activities without prior notice due to operational necessities, staffing availability, or unforeseen circumstances. Such modifications will not entitle the Parent/Guardian to a refund or compensation. 7. Personal Property 7.1. uKids accepts no liability for loss or damage to personal belongings brought onto the premises. Parents/Guardians are strongly advised to ensure that valuable or sentimental items are not brought to the club. 7.2. The use of mobile phones and other personal smart devices by Children is strictly prohibited during uKids club hours. These devices should not be brought to the club or must be stored securely and switched off if unavoidable. 8. Food and Dietary Requirements 8.1. uKids provides a light, nutritious snack during breakfast and after-school sessions. 8.2. It is the sole responsibility of the Parent/Guardian to inform uKids of all specific dietary requirements, allergies, or intolerances via the Child Information and Safety Form before attendance. 8.3. While uKids implements a strict "no nuts" policy and takes all reasonable precautions to manage allergens, we cannot guarantee a completely allergen-free environment due to the nature of a shared setting. 9. Child Behaviour Management 9.1. uKids is committed to fostering a positive, inclusive, and safe environment for all Children, collaborating with Parents/Guardians and schools to effectively manage challenging behaviour in accordance with our Behaviour Policy. 9.2. Should a Child's behaviour be deemed persistently disruptive, unsafe to themselves or others, or contrary to the well-being of the group, uKids reserves the right to implement a phased behaviour management plan. This may include, but is not limited to, temporary suspension or, in persistent or severe cases, permanent withdrawal from the Service. This decision will always be made in the best interest of all Children and staff. 10. Child Collection and Authorisation 10.1. Children will only be released into the care of individuals who have been explicitly authorised by the Parent/Guardian and are listed on the Child Information and Safety Form. 10.2. Valid photographic identification may be requested from any collector upon pick-up for verification purposes. 11. Safeguarding and Child Protection 11.1. uKids has a statutory and moral obligation to safeguard and promote the welfare of all Children entrusted to its care. 11.2. Any safeguarding concerns will be responded to and investigated in strict accordance with our comprehensive Safeguarding and Welfare Policy. This may involve the sharing of information with relevant external agencies and professionals, as legally required and where it is deemed necessary to protect a Child from harm. 11.3. Further detailed Policies and Protocols, including our Safeguarding and Child Protection Policy, Behaviour Policy, and Health & Safety Policy, are available for review on the uKids website: www.u-kids.co.uk. 12. Medical Conditions and Medication 12.1. It is the responsibility of the Parent/Guardian to disclose any medical conditions, allergies, or health requirements for the Child on the Child Information and Safety Form and to ensure this information remains up-to-date. 12.2. Procedures for the administration of prescribed medication are outlined in our Medical Policy, available on our website. Medication will only be administered with explicit written consent from the Parent/Guardian and in strict adherence to uKids' procedures. 13. Data Protection and Privacy 13.1. uKids collects and processes personal data in compliance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018. 13.2. Details regarding how uKids collects, uses, stores, and protects personal data, as well as Parent/Guardian rights concerning their data, are set out in our comprehensive Privacy Policy, available on our website. 14. Photography and Media Consent 14.1. uKids may, at times, capture photographs or videos of Children participating in activities for promotional, educational, or record-keeping purposes. 14.2. Consent for photography and media use will be sought separately via the Child Information and Safety Form or a dedicated consent form. Parents/Guardians have the right to withdraw this consent at any time in writing. uKids will respect all consent preferences and will not use images of children without explicit permission. 15. Complaints Procedure 15.1. Informal Resolution: In the first instance, Parents/Guardians are encouraged to raise any concerns directly with the relevant Session staff or the on-site manager. Many issues can be resolved quickly and informally through direct communication. 15.2. Formal Complaint Submission: Should an informal resolution not be achieved, or if the nature of the concern warrants a formal process, Parents/Guardians may submit a formal complaint in writing (via email or letter) to the Director of Childcare, Nikki ([email=nikki@u-kids.co.uk]nikki@u-kids.co.uk[/email]). The complaint must include: * Your full name and contact details. * Your Child's name. * The date(s) and time(s) of the incident(s) or concern. * A clear and factual description of the complaint. * Details of any previous informal attempts to resolve the issue. * Your desired outcome or resolution. 15.3. Complaint Handling Process: a. Acknowledgement: Upon receipt of a formal complaint, uKids will issue a written acknowledgement within three (3) working days. b. Investigation: A thorough and impartial investigation will be conducted by the Director of Childcare or a designated senior representative. This may involve gathering further information from relevant staff, witnesses, or reviewing records. c. Response: A formal written response outlining the findings of the investigation and proposed resolution will be provided within fifteen (15) working days of the complaint acknowledgement. If more time is required for the investigation, you will be informed of the delay and the new expected response date. 15.4. Confidentiality and Information Sharing: All complaints will be handled with discretion and confidentiality. However, it is understood that information pertinent to the complaint may need to be shared with relevant staff members, external agencies (e.g., safeguarding authorities where applicable), or legal advisors to facilitate a full and proper investigation and resolution. 15.5. No Prejudice: Raising a complaint will not, under any circumstances, negatively impact the care provided to your Child or affect their continued participation in uKids' Service. 15.6. External Escalation: If, following the completion of uKids' internal complaints procedure, the Parent/Guardian remains dissatisfied with the outcome, information on how to escalate the complaint to the relevant external regulatory body (e.g., Ofsted or equivalent regulatory body in England) will be provided in the final response letter. 15.7. Full Complaints Policy: For a comprehensive outline of uKids' full Complaints Policy, including detailed procedures and escalation paths, please refer to our website at www.u-kids.co.uk. 16. Limitation of Liability 16.1. To the maximum extent permitted by law, uKids shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, use, goodwill, or other intangible losses, whether incurred directly or indirectly, arising from (a) your access to or use of or inability to access or use the Service; (b) any conduct or content of any third party on the Service; (c) any content obtained from the Service; and (d) unauthorised access, use, or alteration of your transmissions or content. 17. Amendments to Terms and Conditions 17.1. uKids reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on our website and, where significant, communicated directly to Parents/Guardians. Your continued use of the Service after such changes constitutes your acceptance of the revised Terms and Conditions. 18. Entire Agreement 18.1. These Terms and Conditions, together with the relevant booking confirmations and any referenced Policies and Protocols, constitute the entire agreement between the Parent/Guardian and uKids concerning the Service and supersede all prior or contemporaneous communications, understandings, and agreements, whether oral or written. 19. Severability 19.1. If any provision or part-provision of these Terms and Conditions is or becomes invalid, illegal, or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification or deletion of a provision or part-provision shall not affect the validity and enforceability of the rest of these Terms and Conditions. 20. Governing Law and Jurisdiction 20.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales. Acknowledgement and Agreement: By submitting a booking on the Enrolmy Platform, you confirm your full acceptance of these Terms and Conditions.

19.06.2025 - updated

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Hampstead Norreys | After School Club | Summer Term 2026

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Tax-Free Childcare (TFC)

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Terms & Conditions

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Hampstead Norreys | After School Club | Summer Term 2026

Activity Details

Contact Details

What to bring

Your Booking

Discounts Are Available!

Important Information

Recurring or Regular Booking

Casual Booking (Full Booking View)

Select the recurring sessions you want to book...

You selected these recurring sessions:

When would you like your recurring booking to start?

Your booking starts...

When would you like your recurring booking to end?

Your booking ends...

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You selected these sessions:

Total Fees (per child)

Fees per child = £0.00 GBP

Tax-Free Childcare (TFC)

Childcare or other employer schemes vouchers (VOU)

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Terms & Conditions for uKids

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Terms & Conditions