STEAM-ED Terms and Conditions
Information provided by parents/guardians on the enrolment form is primarily required to ensure we are able to contact you or another adult in an emergency and to facilitate individual care and attention for your child. It is also required for statistical purposes, MSD accreditation reviews and financial services.
STEAM-ED follows the principles of the Privacy Act 2020. As required by the Vulnerable Children Act 2014 this information may be shared with appropriate organisations if there are any concerns for the safety of a child or another family member.
After School and Holiday Programme Rules
STEAM-ED has rules, safety procedures and boundaries for all children that must be complied with:
- Treat others the way you would like to be treated
- Respect your own and other people's belongings
- Please sit down when eating or drinking
- Listen carefully when instructions are given
- Keep all comments positive or constructive
- Children are not to go out of bounds without a staff member/volunteer
- No violence, verbal or physical will be tolerated
- Safety glasses will be issued when required
- Illness - Please do not send your child to our programmes if they are unwell!
Media
Photos of children may be taken during the session and used as advertising on fliers, Facebook and newspapers or any other media that is deemed suitable, unless parents do not give permission for this upon enrolment.
Inclusion
STEAM-ED programmes will not exclude a child on the basis of race, religion, culture, gender or background. Children with special needs will not be excluded from the programmes, provided that the childs needs can be catered for to ensure a positive experience for all. Every effort will be made to include the child within the limits of the resources in the programmes.
Important Items to Bring
- Sturdy footwear during holiday programmes - Children will go over to Tauranga Boys College for a run around if weather permits.
- For holiday programmes please bring a packed lunch, snacks and a drink bottle. During our onsite school term classes we provide a morning or afternoon snack.
Communication
- Parents/caregivers must notify STEAM-ED of an absence, for any reason, as soon as possible to avoid unnecessary concern and time in tracking your childs whereabouts
- Should you have any queries, concerns, or feedback, please feel free to speak with the STEAM-ED Supervisor.
- Parents/caregivers are responsible for ensuring STEAM-ED has up to date contact and medical information by reviewing their ENROLMY Account information regularly.
Pick up of Children
- If a child is not collected at the end of the day the following procedure is followed:
- Two staff members remain with the child until picked up
- Calls are made to parents/caregivers and then the emergency contact(s)
- Parents/caregivers will be charged a late pick-up fee.
- In the case where we are unable to reach any of the child's contacts after one hour, the police will be called to assist.
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- Parents/caregivers must inform the STEAM-ED staff if their child is to be collected by a person not listed on the enrolment details. Staff will not release a child to a person who is not identified on the childs safety form until the parent/caregiver has been contacted. We may request to see a drivers license or other form of official identification to verify the identity of the person collecting the child
- Written permission is required for a child to leave the programme unaccompanied and is subject to STEAM-ED staff approval
Medication
- If any medication is required to be administered while at a STEAM-ED programme, a medical form must be completed by the parent/caregiver. This form provides written permission for STEAM-ED staff to administer medication
- All medication is held by the educator or support staff. Volunteers do not hold or administer any medication.
- All medication must be supplied in its original packaging clearly stating the childs name and dose as prescribed by the Doctor at the time. Only the prescribed dose will be given as per the medical instructions.
- Children 9 years and over can hold asthma inhalers.
- STEAM-ED has your permission, if necessary, to arrange urgent medical treatment at your expense and to move your child(ren) in an emergency to a safer location. STEAM-ED will contact you as soon as possible in the event of an emergency
Inappropriate Behaviour
- Inappropriate behaviour is not tolerated and will be handled swiftly.
- If the inappropriate behaviour continues, the STEAM-ED Educator or General Manager will talk with the parents/caregivers and a behaviour management plan will be created and implemented. If the Behaviour Management Plan does not result in an improvement in the child's behaviour, STEAM-ED reserves the right to cancel the child's current booking and any future bookings.
- Behaviour that compromises the safety and well-being of the child, the staff or other children in the programme may result in the child responsible being suspended immediately. No refunds are given in this case.
Complaints
- Any complaints should be directed to the STEAM-ED General Manager in writing who will endeavour to rectify the situation.
- Parents/ caregivers can request the complaints procedure by emailing info@steamed.nz
FEES
Holiday Programme:
9:00 am 3:00 pm Monday to Friday
Students must provide their morning tea, lunch, and drinks.
$60 per day. Please note - There may be an additional fee for materials if required which will show when booking. On occasion children may be required to attend a block course of 2-3 days which will be stated on the programme flyer and on the booking screen.
STEAM Sessions
10am -11:30am Monday for 5-8yrs Homeschool class. Snacks provided. $212 for 8 weeks.
3:30pm -5:00pm Monday for 5-8yrs Afterschool class. Snacks provided. $212 for 8 weeks.
10am-12pm Wednesday for 8-13yrs Home-school class. Snacks provided. $240 for 8 weeks.
3:30-5:30pm Wednesday for 8-13yrs Afterschool class. Snacks provided. $240 for 8 weeks.
Students should sign up for a full term to get the most out of the programme, but can join in part way through for the remainder of the term on pro-rata pricing.
Robotics
10am - 12pm Tuesday 8-16yrs Homeschool class. Snack Provided. $240 for 8 weeks.
3:30pm - 5:30pm Tuesday 8-14yrs. Afterschool class for beginners. Snacks provided. $240 for 8 weeks.
3.30pm-5.30 pm Thursday 8-14yrs Afterschool class for experienced. Snacks provided. $240 for 8 weeks.
Students should sign up for a full term.
Late pick up
A fee may apply to children collected after the programme finishing time. $10.00 for the first 15 minutes and a further $10.00 for every 15 minutes thereafter
Cancellation and Refund Policy
Attendee initiated
Withdrawal from our programmes more than seven (7) days before the commencement of the programme will be entitled to a full refund less 10% administration fee. This will be actioned only if requested in writing (email or letter). A bank account is required for the refund to be processed.
Withdrawal less than 7 days before the commencement of a programme will usually not qualify for a refund unless there are extenuating circumstances (injury, bereavement etc.). Please contact the General Manager who is able to exercise discretion in this instance. Evidence of the circumstances will usually be required.
STEAM-ED initiated
If for any reason the STEAM-ED initiates the cancellation of a programme before it starts, all students registered and paid will be reimbursed in full.
Programmes that are stopped part way through will initiate a part reimbursement depending on how long the programme has been running for (e.g. the after-school programme should run for eight weeks, if STEAM-ED stops this after four weeks there will be a 50% refund).
Extenuating circumstances
Please contact the General manager who can exercise discretion in this instance. Evidence of the circumstances will usually be required.
General
Note: Attendance at STEAM-ED programmes is deemed as acceptance of all our policies.
A copy of the STEAM-ED Policies and Procedures is available on request.
