1. We will only collect information to be used for the purposes of establishing and maintaining appropriate records required to perform our obligations under a contractual relationship with you and to comply with our legal obligations as a service provider. Information collected will be managed in accordance with the Privacy Act 2020, the Vulnerable Childrens Act 2014, The Children, Young Persons and their Families act 1989, and other relevant legislation. Information collected by St Joseph's Catholic School may be accessed by the Ministry of Social Development, relevant Government departments and other Audit organisations. You may view your childs and familys information at any time by accessing your account via Enrolmy, and you can directly correct or update any information on your account.
2. We require current personal details when you create an account with St Joseph's Catholic School and at any time that you make a booking for any activity or programme. You will check all details for completeness and accuracy each time you make a booking. We also regularly seek customer satisfaction feedback by way of online surveys, this information assists us in providing the best service possible to you and your child.
3. When making a booking on a programme, you may be asked for additional information if the activity has specific requirements.
4. Your child shall not be permitted to attend any programme until all booking details are completed.
5. We reserve the right to request additional proof to verify Identification or residential address.
6. For the safety of your child, it is a requirement that we hold contact information for a minimum of three different contact people. The enrolling primary caregiver, plus two other contacts to be used as emergency contacts.
7. You must list in detail any medical conditions such as allergies, chronic illness or injuries your child has, in the childs personal details section of your account.
8. St Joseph's Catholic School will only administer medication as provided by the primary caregiver and on receipt of a St Joseph's Catholic Schoo lapproved Medical Consent Form.
9. St Joseph's Catholic School is committed to cooperating with access and custody arrangements. If you have specific access or custody arrangements, you will list these on the Safety Form. Changes to court sanctioned access and custody arrangements, must be notified to St Joseph's Catholic School in writing before St Joseph's Catholic Schoolwill honour any changes. On request, you will supply to St Joseph's Catholic Schoolcourt documentation verifying access restrictions or changes.
10. It is your responsibility to update any personal details via the secure login on Enrolmy.

1. Where the child is dropped off to the site you will sign the child in on the site device or sign in/out sheets.
2. When the child is picked up, you will collect your child and sign the child out on the site device or sign in / out sheets.
3. St Joseph's Catholic Schoolwill not release your child to any person not listed as an authorised pickup person on the childs account. It is your responsibility to ensure that the list of people authorised to collect your child is up to date and includes those who would be picking up your child on a regular or casual basis.
4. We reserve the right to ask for Photo ID of any person who presents to collect your child.
5. We reserve the right to refuse to release a child into the care of any person who presents to St Joseph's Catholic Schoolunder the influence of alcohol and / or drugs, or who St Joseph's Catholic Schoolreasonably believes presents an immediate danger to the safety or welfare of the child. St Joseph's Catholic Schoolwill immediately seek police assistance in such an event.

1. Before School Programmes:If your child will be absent from the programme, you must communicate this to the programme manager before 7am on the day of the absence.
2. After School Programmes:If your child will be absent from the programme, you must communicate this to the programme manager before 10.00 pm on the day of the absence. Failure to do so will generate a $10 cancellation fee. If your child is sick from school or has gone home sick from school no charge will apply.
3. If your child is absent due to sickness where a medical certificate is supplied, we will credit the charges for the affected days.
4. Any child who is not booked in by 2.45 but requires afterschool care will be charged an additional $5 administration charge.
5. Any child booked in for a half session and not collected by 4pm will be charged a late pick collection fee of $6.70.
6. Any child collected after 5.30 will incur $1 per minute late fee. This will be charged up to the time the parent signs the child out.
7. Each family will need to pay and annual registration fee of $30 per FAMILY - NOT per child.

1. Programme costs and fees will be detailed as part of the booking process. Fees are as advertised but are subject to change periodically.
2. Programme costs for regular bookings are calculated based on firm, regular, booked days. Additional days required will be charged at the current casual rates.
3. St Joseph's Catholic School may offer once-off or continuing discounts on our programmes based on booking types, payment types and eligibility. These discounts are at the discretion of St Joseph's Catholic School and may change periodically or be withdrawn from future programmes. St Joseph's Catholic School offer no guarantee that future bookings will attract discounts previously provided. Where a booking may be eligible for multiple discounts, the highest discount only will be applied.
4. Invoices are sent to your ENROLMY parent dashboard on a weekly basis. To view your invoices/ payments or any enrolment information, log in to your ENROLMY account.
5. If you are applying for a WINZ subsidy, you must provide us with your WINZ customer number. St Joseph's Catholic Schoolwill assist you in your WINZ subsidy application, however, you acknowledge that the responsibility of the booking and the fees incurred are your sole legal responsibility, and payment of all non-subsidised portion of the fees are to be paid before the programme commences. Furthermore, outstanding fees resulting from a declined application by WINZ, are your sole responsibility to pay.
6. The caregiver making the booking is solely responsible to St Joseph's Catholic School for the payment of programme fees. St Joseph's Catholic Schoolwill not enter into, nor become party to a split booking / payment arrangements between caregivers.
7. Your account must be kept up to date at all times, and St Joseph's Catholic School reserves the right to cancel your childs booking or refuse re-enrollment until either any outstanding balances are paid, or a payment plan is entered into with St Joseph's Catholic School.
8. St Joseph's Catholic Schoolmay refer any outstanding amounts to a debt collection agency, if repeated requests for payment have been unsuccessful. Any additional collection costs will be added to the outstanding balance.
9. Two weeks notice must be provided if a child is to be withdrawn from the programme or there is a change required to the regular days of care.
10. Other than as stated in clause 4 under Absences and Booking Cancellation above, no refunds or credits are given for absences.
11. $27 enrolment fee per family per year will apply. Failure to pay this will result in no further bookings being honoured.

1. In the event of a minor injury or illness, St Joseph's Catholic School staff will provide First Aid and notify you as soon as possible. (Minor injuries may include but are not limited to; minor cuts, abrasions, soft tissue injuries, bumps and bruises). If the situation is more serious, an ambulance will be called before parent notification. St Joseph's Catholic School will only transport children to an A&E, if the situation requires urgent medical care and transporting to an A&E is the more practical and appropriate response than waiting for an Ambulance. Whilst the child is on a St Joseph's Catholic School Programme, the decision to seek external medical care rests solely with the St Joseph's Catholic School staff. Skids will not be liable for any costs incurred in seeking medical attention, such as doctors fees.
2. St Joseph's Catholic School staff will notify the parent of any head injury sustained by your child, regardless of severity.
3. All accidents and incidents are recorded in detail on all programmes and are reviewed by authorised senior staff for training and process improvement purposes.
4. Children will be required to apply sunblock during summer, before playing outside. Children who refuse to apply sunblock, may be restricted from playing outside.
5. If your child is suspected of having any potentially infectious illness such as, but not limited to; Measles, chickenpox or COVID-19 or experiences diarrhoea or vomiting, you agree to withdraw them from the programme until they are medically fit to return. You also agree to immediately notify us if an infectious illness is confirmed. St Joseph's Catholic Schoolreserves the right to ask for a medical clearance certificate before allowing the child to return to programme.
6. Where you have provided an approved Medical Consent Form, St Joseph's Catholic Schoolstaff will administer the provided medication exactly to the dosage as stated on the medical consent form. Staff will formally record each time a medication is administered. If the medication is to be ceased or changed, a new Medical Consent Form must be received by St Joseph's Catholic School
7. Where a child has medication that needs to be self-administered, such as an asthma inhaler or epi-pen, you must provide to St Joseph's Catholic Schoola Self-Medication Form. St Joseph's Catholic Schoolmust be provided with the medication to be locked away until required. The child will be supervised whilst self- administering. It is important to note, that Breakfast and Afterschool clubcannot access any medications held on the childs behalf by the school. These must be supplied separately.
8. St Joseph's Catholic Schoolhave a detailed child protection policy, which includes the reporting of any suspected child abuse to Oranga Tamariki and / or the police. The child protection policy is displayed and available at each of our sites and on our website.
9. St Joseph's Catholic Schoolsite maintains an onsite Hazard Register, which you can request to sight at any time. St Joseph's Catholic Schooloperates under a strict process of identifying and eliminating or minimizing hazards as well as reporting and investigating incidents of all severities.
10. At times, activities may be delivered by an authorised Third-Party provider whose operations have been reviewed by St Joseph's Catholic Schooland in some instances, external safety auditors.
11. Participation in some activities may be restricted based on medical, physical or other conditions in regard to the safe operation of the activity or impact on the child(ren) involved.
12. St Joseph's Catholic Schoolcomply with the NZ Food Act 2014, and are annually audited by external auditors for compliance with our Food Control Plan. Although St Joseph's Catholic Schoolwill make every practical effort to ensure all risk of cross-contamination is minimised, we cannot guarantee an allergy free environment.
13. In a civil emergency, where it is safe to do so, all programme staff and children will remain at the collection site for the duration until all children are collected. If the children must be moved to a safer location, caregivers will be notified by programme staff via phone or phone messaging.
14. In the event that the location of the site goes into shut down due to an imminent threat to safety, staff will follow the instructions of the lead emergency service agency and will not release children for collection until expressly advised by the lead agency that it is safe to do so.
15. St Joseph's Catholic Schoolwill follow all Public Health Measures as issued by the Ministry of Health from time to time in response to any Contagious Disease outbreak, Epidemic or Pandemic, including but not limited to COVID-19 and its variants. To ensure the continued safety of all participants and staff, St Joseph's Catholic Schoolreserves the right to modify or cancel any activity or programme in response to a Ministry of Health Exposure Notification or other Public Health Mandate.

1. You agree to St Joseph's Catholic Schooltaking a head shot photo of your child for our records expressly for the purpose of ease of identification by St Joseph's Catholic Schoolstaff, unless, during the enrolment process, you have expressly denied this permission.
2. You agree that St Joseph's Catholic Schoolapproved staff may take photos of the children engaged in the ordinary activities of the programme, and their work, for the purpose of training, marketing and promotional activities, unless, during the enrolment process, you have expressly denied this permission.
3. You hereby give consent for St Joseph's Catholic Schoolto use images selected for the purpose of marketing via printed or digital formats, including social media platforms, unless, during the enrolment process, you have expressly denied this permission.

1. If a childs behaviour is impacting the safety within any of our programmes, we reserve the right to remove the child permanently after following our Behaviour Management Policy requirements. The Behaviour Management Policy is displayed and available at each location.
2. If a child is on a Behaviour Management Plan, and breaches the provisions of the plan, it may result in your child immediately being excluded from the activity or programme until the matter has been resolved.
3. If your child is excluded, you will need to arrange for your child to be collected as soon as possible from the activity or programme.
4. If a parent, caregiver or authorised collection person of a child, demonstrates behaviour that is impacting the safety of our staff, the children or the St Joseph's Catholic Schoolprogramme in general, we reserve, at our sole discretion, the right to refuse or rescind the enrolment of your child effective immediately.

1. We welcome all feedback, positive and critical. A copy of our complaint procedure is displayed and available at each site as well as accessible on our website.

1. St Joseph's Catholic Schoolpolice vet and train all our staff. We endeavour to provide the best and most practical degree of supervision and engagement towards all children enrolled in our programmes. However, neither St Joseph's Catholic Schoolnor any employee or contractor shall be held personally liable in respect of any consequence resulting from any act or omission arising from any activity or programme, where all reasonable and practical steps are deemed to have been taken in accordance with our policies and the appropriate NZ legislations.
2. St Joseph's Catholic Schoolwill not be held liable for the loss or damage of personal items in your childs possession.
3. Any repairs or replacement costs associated to material damage caused by a child to St Joseph's Catholic Schoolresources, property or to any site property that St Joseph's Catholic Schooloperates from, will be met by the childs caregiver and the cost will be added to the caregivers account.
4. By acknowledging these Terms and Conditions, and subsequently, completing the enrolment of your child onto a St Joseph's Catholic Schoolprogramme, you confirm all details provided are true and correct, that you have read and understood these Terms and Conditions and agree to adhere to these and all our policies and procedures. Our policies and procedures manual is available at our site for you to view at any time. Further, you acknowledge that if you breach any of the Terms and Conditions as listed herein, St Joseph's Catholic Schoolmay suspend or terminate the enrolment and will be immediately absolved of all other obligations under the terms and conditions. St Joseph's Catholic School will not be liable to you for any loss, damage or associated costs that you may suffer due to St Joseph's Catholic Schoolexercising its rights under this clause.

All sports fees include a $5 non refundable administration fee. This applies from booking and will be required if your child is no longer able to participate. These fees are to cover replacement and renewing of all our sports equipment.