It’s all about having lots of FUN - and your kids will have a wonderful time at our sKids Centre.
We provide afternoon tea, help them with their homework, and let them play and do fun activities - so you can rest assured that they are safe, secure and having an enjoyable day.
Games and Sports | Science and Food Technology | Arts and Crafts | Music and Dance | Movies and Popcorn | the list of fun activities goes on!!
---- VERY IMPORTANT THINGS TO KNOW WHEN BOOKING!! ----
Please note that we have switched to Invoicing in Advance for term bookings (similar to Holiday Programmes.)
Bookings - Before & After School Care Programmes
The online booking system is used to determine the staffing ratios for the programme each day. It is important that any additional bookings or cancellations are made with plenty of notice to maintain safe staff ratios.
Recurring Booking – Full-time/Part-time Recurring Bookings are full term bookings either full time i.e. 5 days a week or part time 1-4 days a week. Any changes, such as additional bookings or withdrawal** of part-time or full-time registrations must be made with plenty of notice (at least 2 weeks / 10 working days).
Casual Booking - A casual booking is when you only require care on irregular days, or for a short period. A casual booking should be made at least 24 hours prior to the day that care is required. Bookings are
CAPPED due to staff ratio requirements, so we recommend regular booking for guaranteed placement. However, in an emergency situation we may accept bookings up until 12 noon on the day required, provided there is a slot available. There is NO guarantee of placement for these bookings.
Fee Structure
Full time and
COMBO booking rates offered are for
full term bookings only. If changes are made, fees will be adjusted
retrospectively (from the start of the term) to reflect part time or casual rates.
For Regular Full Time and Part Time Bookings, you will be charged for all bookings including absences/sickness. PLACEMENT IS GUARANTEED.
Please Note: With a regular booking, you pay for the booking - NOT the attendance.
For Casual bookings, you will only pay for the sessions booked. Cancellation of booking will only be accepted if made before 12noon for ASC (or next-day BSC) via TXT at 021-050-7893 or email to [email=becca@skids.co.nz]becca@skids.co.nz[/email] . Payment is due upon issuance of the invoice.
Payment Terms and Conditions
Fees are our only source of income. To operate efficiently, we require that our fees be kept up-to-date, based on your booking type.
1. For those that wish to retain a regular booking, payment is required 2 weeks in advance. If you have difficulty paying the full amount of the term invoice in advance, periodic regular payments must be set-up by automatic payments directly to the provider bank account. Please contact Becca de la Vega [email=becca@skids.co.nz]becca@skids.co.nz[/email] to discuss/arrange this.
- For private payees, please set up an automatic payment every Friday (as payment for the following week), starting on the Friday before the first week of attendance. You must be fully paid by the Friday before the final week of the term.
- For WINZ families, please set up an automatic payment for the agreed weekly top-up amount (based on your approved subsidy) every Friday as payment for the coming week, for 10 weeks starting on the Friday before the first week of attendance.
- We reserve the right to cancel future bookings if your account is in arrears for the weeks past/attended.
2. The rate charged is dependent on a ‘firm’ booking.
- When a child attends extra days, which are outside of the confirmed booking, these will be charged at the casual rate.
- The ‘early pick-up’ rate is only payable for confirmed early pick-up bookings. Being late for early pick-ups will result in being charged the next higher rate.
- We charge $1 per minute for late pickups after the published closing time.
3. Two weeks written notice must be provided if a child is to be withdrawn from the programme or there is a change required to the days of care - otherwise, a 2-week fee is payable based on the previously accepted booking.
4. NO refunds are given for absences and all public holidays are charged at the applicable rate for bookings normally required that day.
5. Interest on overdue invoices shall accrue daily from the date when payment becomes due, until the date of payment, at a rate of two and one-half percent (2.5%) per calendar month (and at sKids sole discretion such interest shall compound monthly at such a rate) after as well as before any judgment.
6. In the event that your payment is dishonoured for any reason then you shall be liable for any dishonour fees incurred by sKids.
7. If you default in payment of any invoice when due, you shall indemnify sKids from and against all costs and disbursements incurred by sKids in pursuing the debt including legal costs on a solicitor and own client basis and sKids collection agency costs.
8. Without prejudice to any other remedies, sKids may have, if at any time you are in breach of any obligation (including those relating to payment) sKids may suspend or terminate the enrolment and is absolved of its other obligations under the terms and conditions. sKids will not be liable to you for any loss or damage that you may suffer because sKids has exercised its rights under this clause.
9. If any account remains overdue after thirty (30) days then an amount of the greater of twenty dollars ($20.00) or ten percent (10%) of the amount overdue (up to a maximum of two hundred dollars ($200.00)) shall be levied for administration fees which sum shall become immediately due and payable.
10. Once the Holiday Programme has started, cancellation of bookings is not permitted. We go by booking not by attendance. Swapping of days is not allowed.
By agreeing to these terms and conditions you authorise sKids to:
- collect, retain and use any information about you for the purpose of assessing your creditworthiness or marketing products and services to You; and
- disclose information about you, whether collected by sKids from you directly or obtained by sKids from any other source, to any other credit provider or any credit reporting agency for the purposes of providing or obtaining a credit reference, debt collection or notifying a default by you.
sKids Programme Enrolment Terms and Conditions
These Terms and Conditions are in relation to all activities, programmes and sites operated by Skids Programme Management Ltd. For the Terms and Conditions of Programmes and sites operated by a sKids’ Franchisee, please refer to the “Read Our Terms & Conditions” Link on the ENROLMY booking page.
Personal details
1. We will only collect information to be used for the purposes of establishing and maintaining appropriate records required to perform our obligations under a contractual relationship with you and to comply with our legal obligations as a service provider. Information collected will be managed in accordance with the Privacy Act 2020, the Vulnerable Children’s Act 2014, The Children, Young Persons and their Families act 1989, and other relevant legislation. Information collected by sKids may be accessed by the Ministry of Social Development, relevant Government departments and other Audit organisations. You may view your child’s and family’s information at any time by accessing your account via Enrolmy, and you can directly correct or update any information on your account. You may also request a copy of sKids Privacy Policy by contacting the privacy officer at privacy@skids.co.nz or by downloading from our website.
https://www.skids.co.nz/our-privacy-policy/ 2. We require current personal details when you create an account with sKids and at any time that you make a booking for any activity or programme. You will check all details for completeness and accuracy each time you make a booking.
3. Your contact details will also be used by sKids to provide you with information about sKids upcoming programmes, events and promotions. We also regularly seek customer satisfaction feedback by way of online surveys, this information assists us in providing the best service possible to you and your child.
4. When making a booking on a programme, you may be asked for additional information if the activity has specific requirements.
5. Your child shall not be permitted to attend any programme until all booking details are completed.
6. We reserve the right to request additional proof to verify Identification or residential address.
7. For the safety of your child, it is a requirement that we hold contact information for a minimum of three different contact people. The enrolling primary caregiver, plus two other contacts to be used as emergency contacts.
8. You must list in detail any medical conditions such as allergies, chronic illness or injuries your child has, in the child’s personal details section of your account.
9. sKids will only administer medication as provided by the primary caregiver and on receipt of a sKids approved Medical Consent Form.
10. We include children with disabilities or special needs in our programmes provided we can meet their specific needs without compromising programme safety. You will need to complete a Special Needs Assessment Form and a trial period may be initiated. If we cannot reasonably meet an special needs of your child(ren), we may have no other option but to decline their booking in any programme or activity.
sKids is committed to cooperating with access and custody arrangements. If you have specific access or custody arrangements, you will list these on the Safety Form. Changes to court sanctioned access and custody arrangements, must be notified to sKids in writing before sKids will honour any changes. On request, you will supply to sKids court documentation verifying access restrictions or changes.
1. It is your responsibility to update any personal details via the secure login on Enrolmy.
2. Drop Off / Collection / Release of a child
a. Where the child is dropped off to the site or location of the activity or programme, you will sign the child in on the site device or sign in/out sheets.
b. For activities or programmes when the child is picked up, you will collect your child and sign the child out on the site device or sign in/out sheets.
c. sKids will not release your child to any person not listed as an authorised pickup person on the child’s account. It is your responsibility to ensure that the list of people authorised to collect your child is up to date and includes those who would be picking up your child on a regular or casual basis.
d. We reserve the right to ask for Photo ID of any person who presents to collect your child.
e. We reserve the right to refuse to release a child into the care of any person who presents to sKids under the influence of alcohol and/or drugs, or who sKids reasonably believes presents an immediate danger to the safety or welfare of the child. sKids will immediately seek police assistance in such an event.
