All enrolments are to be made online using Enrolmy . We are unable to accept verbal bookings. After making your online booking, your booking is confirmed, and you will receive an email outlining the dates you have booked. If you are missing any information, a Safety Form notification will be emailed to you. If this is not completed, then your booking may be transferred to a waitlist until completed. If there is a delay in this happening, we cannot guarantee space or save space at the venue. You can book up until 10am on the day, for last minute/emergency bookings you will need to contact OSCAR office. All changes to your contact details need to be made via your Enrolmy profile. It is crucial we have up -to- date information, especially in the case of an emergency situation. Further information is available below under payment Terms and Conditions.
Confirmation of any booking is at the sole discretion of Bromley OSCAR.
A stand-down period of exclusion from a programme is at the sole discretion of Bromley OSCAR.
OSCAR Head Office staff or Programme Managers may confidentially contact relevant school staff to discuss a child. Parents/caregivers may be notified that this contact has or will be made.
You understand that it is your responsibility to ensure that the contact information, emergency contacts, medical contacts and allergy information kept on file by MASH is always current.
Regular Booking:
A regular booking is defined as a recurring booking with a repetitive pattern for a minimum of 3 weeks. If a Public Holiday falls into your repetitive pattern you will be charged for this day. Regular bookings are made per term. For shared care or shiftworker bookings, parents/caregivers are to make a regular booking for the days required, then email on oscar@bromley.school.nz and provide information on your situation. Head Office will then edit the booking to reflect the individual needs.
Two weeks notice, in writing, must be provided for any permanent cancellation of an enrolment or if a single day for rest of the term is to be cancelled, e.g. every Monday. The notice period will begin from the date of formal, written notification via email Bromley OSCAR. Failure to provide this notice period will result in full charges being applied for two weeks from either the child's last day of attendance or the date of formal notification being received by OSCAR, if we have to follow up on an absent child follow up fees may apply. Programme staff are not responsible for administrative issues like this, and do not take responsibility for this information being passed on.
Any individual sessions or days are unable to be cancelled. If you are going to be away or your child has an event on, these bookings will be treated as an absence and fees will apply accordingly, i.e. family holidays, school camps, group events, play date etc.
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Full fees may be charged for any school closure due to unforeseen circumstances, eg an Act of God, pandemic, etc.
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If a Teacher Only day falls on a day in which a regular/recurring booking has been made, Before & After School fees will be removed if a full day booking is made or if OSCAR is unable to provide a programme.
During the Holiday Programme all absentees are to be reported directly to the OSCAR programmes via text (see website for indocidual site mobile phone numbers -) or via email to oscar@bromley.school.nz If your child is absent for any reason during the holiday programme, full fees will apply.
Any changes or cancellations can be made up until the cut-off date at no charge, This can be done by modifying your booking in Enrolmy.
After the cut date date full fees will be required for any changes or cancellations. The cut-off date is 5pm on the Friday one week prior to the commencement of the Holiday Programme. (Commencement date is the first day of operation). Programme staff are not responsible for administrative issues and do not take responsibility for this information being passed on.
No cancellations are available for any reason including sickness, change of circumstances, shy children, play date etc. Full fees are payable if the child is absent from the holiday programme, for whatever reason.
Full fees are payable if MASH is closed due to unforeseen circumstances beyond our control, eg an earthquake, pandemic.
Session swaps/changing of days are not available. Extra days can be added if space is available.
Minor health & safety accidents/incidents will be treated by appropriately First Aid trained and certified staff members. Serious health & safety accidents/incidents will be dealt with according to OSCAR Policies & Procedures. (Minor health & safety accidents/incidents may include but are not limited to; minor cuts, abrasions, soft tissue bumps and bruises.)
OSCAR staff may apply sun block as appropriate.
OSCAR staff may administer medically prescribed medication to children when/if required. Full information on dosages will be provided by the parent/caregiver, together with the medication. OSCAR staff will formally record each time a medication is administered.
You acknowledge that you hereby give permission to the OSCAR Team to administer medically prescribed medication to your child.. All Medication must be in labelled containers/ bottles with the childs details on the label. You understand that the Team will formally record each time a medication is administered. You agree to provide full details of the medication to be administered by completing the Medical Consent Form and to ensure that all medical information regarding your child is up to date and accurate on your childs Enrolmy profile.
Our staff are trained to deal with emergencies. In the case of a serious accident involving your child, you acknowledge that you hereby give permission for the OSCAR Team to either call an ambulance or take my child to the nearest medical facility first, then you will be notified. You agree that you will cover any costs. In a civil emergency the Team will remain at the centres until all children are collected.
You agree to pay the fees as stipulated in the fee structure policy found within the OSCAR Policy and Procedure document.
Full fees are charged for all absences, including sickness, change of circumstances, shy child etc. A Follow Up fee of $20 is charged for any unnotified absences or in situations in which phone calls are made to determine the whereabouts of an un-notified absence. All public holidays are charged at the applicable rate for bookings normally required on that day.
A $20 administration fee will be charged in the situation a child arrives at OSCAR without an enrolment and phone calls to a parent/caregiver have to be made to clarify enrolment status.
Extra fees are charged for dropping off before or picking up after the booked session times at $1.00 per minute (or the fee for the extended session, whichever is less)
Invoices are emailed to the email address kept on the Enrolmy parent data base on a fortnightly basis. Statements are emailed each month. To view your invoices/payments or any enrolment information, log in to your ENROLMY account (caspa.enrolmy.com).
You can make payments via Direct Credit to MASH International Ltd, 06-0817-0677251-00. Please use your child's first and last name and invoice number as the reference. There is no charge for Direct Credit payments.
You understand that making a payment via Ezidebit that you will be charged administrative fees. MASH have no control over these fees. Details of full fees are available on the Ezidebit payment page.
No cancellations are available for any reason including sickness, shy children etc. Full fees are payable if the child is absent from the Before School, After School and Holiday programme, for whatever reason.
Full fees are payable if MASH is closed due to unforeseen circumstances beyond our control, eg pandemic, earthquake, civil emergency.
Session swaps/changing of days are not available. Extra days can be added if space is available.
Interest on overdue invoices shall accrue daily from the date when payment becomes due, until the date of payment, at a rate of ten percent (10%) per calendar month (and at MASHs sole discretion such interest shall compound monthly at such a rate) after as well as before any judgment.
In the event that your payment is dishonoured for any reason then you shall be liable for any dishonour fees incurred by MASH.
If you default in payment of any invoice when due, you shall indemnify MASH from and against all costs and disbursements incurred by MASH in pursuing the debt including legal costs on a solicitor and own client basis and MASHs collection agency costs.
If any account remains overdue after thirty (30) days then an amount of the greater of twenty dollars ($20.00) or ten percent (10%) of the amount overdue shall be levied for administration fees which sum shall become immediately due and payable. Your child may be removed from the programme until payment has been received and the debt may be referred to our Debt Collection Agency and all collection costs will be added to the amount outstanding.
Without prejudice to any other remedies OSCAR may, if at any time you are in breach of any obligation (including those relating to payment) suspend or terminate the enrolment and is absolved of its other obligations under the terms and conditions. OSCAR will not be liable to you for any loss or damage that you may suffer because MASH has exercised its rights under this clause.
You acknowledge that OSCAR do not give credit refunds. Any credit on your account will remain on your account to be used for future bookings at any of our programmes.
By agreeing to these Terms and Conditions you authorise OSCAR to:
Collect, retain and use any information about you for the purpose of assessing your creditworthiness or marketing products and services to You; and
Disclose information about you, whether collected by MASH from you directly or obtained by MASH from any other source, to any other credit provider or any credit reporting agency for the purposes of providing or obtaining a credit reference, debt collection or notifying a default by you.
Bookings may be cancelled or waitlisted if an account is in arrears.
