Terms And Conditions

Last updated on 2019-06-05 12:05:41


OUT OF SCHOOL CLUB/FEES INFORMATION: FOR MID WEEK PLACEMENTS: 

PRICING SUMMARY/REFUND TERMS AND CONDITIONS ARE AS FOLLOWS:


1.
$17.00 1 KIDZSHOUT KID OR MORE/3 DAYS - $17.00 PER SESSION PER CHILD. THIS CAN BE ONE OFF BOOKING/CASUA OR FOR THE TERML -  A REFUND OF 50% APPLIES.
2.
$15.00 2 KIDZSHOUT KIDS OR MORE E.G. 2 SIBLINGS/4 TO 5 DAYS PER WEEK - $15.00 PER SESSION PER CHILD. CAN BE  BOOKED PER TERM ONLY’ - A REFUND OF 50% APPLIES.

3. $20.00 CASUAL/EXTRA SESSIONS = 1 KIDZSHOUT KID OR MORE/1/2 DAYS OR EXTRA DAY ANY WEEK - NO REFUND APPLIES FOR ANY AD HOC CASUAL OR AND ADD ON SESSIONS.  (50% REFUNDABLE IF BOOKED PER TERM).

4.
ACTIVITY 10 & 12 SESSIONS - ARE TO CATER FOR THOSE THAT HAVE COMMITTED ACTIVITIES OR CAN COMMIT TO EARLY COLLECTION AND ONLY REQUIRE A SHORT SESSION ATTENDANCE.  THESE ARE NON REFUNDABLE IF CANCELLED.


$10.00 ACTIVITY10 IS A SESSION BETWEEN 3PM AND 4PM BOOKED PER TERM FOR THE SET DAY OF THE ACTIVITY/EARLY COLLECTION.


$12.00 ACTIVITY12 IS A SESSION BETWEEN 3PM AND 4.30PM  BOOKED PER TERM FOR THE SET DAY OF THE ACTIVITY/EARLY COLLECTION.


DRIVE BY SESSION - ARE FOR THOSE THAT WOULD LIKE THEIR KIDS TO ATTEND JUST FOR THE FUN OR MAYBE NEED A SPARE HOUR IN THE AFTERNOON.   A 1 HOUR DROP IN SESSION FOR $10.00/ANYTIME. NON REFUNDABLE.


5.

*INTRODUCTION OF A FAMILY MEMBER/RELATIVE/FRIEND WILL OFFER A FEE OF $15.00 IF ALL BOOKINGS ARE FOR A MINIMUM OF 3 DAYS PER WEEK/BOOKED FOR A FULL PER TERM. 


ALL SESSIONS INCLUDE AFTERNOON TEA (EXCLUDING THE DRIVE IN FEE)



CANCELATION POLICY:

  1. FOR ANY CANCELATION OF RECURRING BOOKINGS ACROSS THE FULL TERM - A 20% RETAINER FEE TO CANCEL YOUR BOOKING IS AGREED FOR ALL BOOKINGS MADE.
  2. FOR ANY CANCELATION (E.G HOLIDAY COMING UP), IF NOTIFIED 2 WEEKS IN ADVANCE A 20% RETAINER FEE IS MADE TO HOLD YOUR PLACEMENT;
  1. GUARANTEED PLACEMENT - FOR ‘RECURRING SESSIONS’ ONLY ACROSS THE TERM MADE.
  2. ALL OTHER REFUNDS APPLY AS ABOVE.
  3. ANY PERMANENT CANCELATION REMOVES YOUR GUARANTEE OF ANY FUTURE SESSION.

  • SESSIONS CAN BE SWAPPED: FOR OTHER DAYS OF THE SAME WEEK ONLY AND IF NOTIFIED 2 DAYS IN ADVANCE, ALTHOUGH THIS IS AT THE SOLE DISCRETION OF THE KIDZSHOUT MANAGEMENT AND THIS IS TO CONSIDER STAFF TO KID RATIOS.  YOU MUST CONTACT ME DIRECTLY FOR ANY ‘CHANGES’ TO BOOKINGS.


TRANSPORTATION/


POINT CHEVALIER SCHOOL OFFERS A COLLECTION SERVICE - MEETING AT THE SCHOOL OFFICE EXIT FROM THE SCHOOL.  A KIDZSHOUT STAFF MEMBER WILL HOLD A SIGN OR BE WEARING A T SHIRT IDENTIFYING COLLECTION OF KIDS.   NO PRIMARY KIDS WILL CROSS MEOLA ROAD UNTIL A MINIMUM OF ONE STAFF MEMBER IS PRESENT.

WESTMERE SCHOOL OFFERS A COLLECTION SERVICE - MEETING AT THE GARNET ROAD EXIT FROM THE SCHOOL.  A KIDZSHOUT STAFF MEMBER WILL HOLD A SIGN OR BE WEARING A T SHIRT IDENTIFYING COLLECTION OF KIDS.. 

NO PRIMARY KIDS WILL CROSS MEOLA ROAD UNTIL A MINIMUM OF ONE STAFF MEMBER IS PRESENT.


INTERMEDIATE KIDS - MAKE THEIR OWN WAY TO THE CLUB AS STANDARD AGREEMENT.


OUTSTANDING PAYMENTS/NON PAYMENT TERMS - OUT OF SCHOOL CLUB.

TERMS OF TRADE: ALL PAYMENTS ARE NOW ALIGNED TO THE ENROLMY/KIDZHOUT AND XERO SYSTEM. PAYMENT IS NOW IN ARREARS OF ANY ATTENDANCE AND AN INVOICE WILL BE SENT AT THE END OF THE WEEK.   PAYMENT IS EXPECTED BY RETURN.  

NON PAYMENT/


FOR ANY TWO WEEKS PAYMENT OUTSTANDING, AFTER REASONABLE COMMUNICATION IS MADE TO RECOVER THIS, YOUR CHILD'S PLACEMENT MAY BE SUSPENDED, UNTIL ANY BALANCE IS CLEARED. THIS IS AT THE SOLE DISCRETION OF THE KIDZSHOUT MANAGEMENT.  

FOLLOWING ALL REASONABLE STEPS OF COMMUNICATION MADE, ALL COSTS INCURRED IN THE RECOVERY OF OVERDUE FUNDS INCLUDING BUT NOT LIMITED TO DEBT RECOVERY CHARGES AND LEGAL FEES MAY BE ADDED TO THE BALANCE OF YOUR ACCOUNT. YOUR ACCOUNT WILL BE FORWARDED TO AND MANAGED BY BAYCORP. A FINAL INVOICE WILL BE PROVIDED AND THIS WILL INCLUDE AN ADMINISTRATION FEE BY KIDZSHOUT LTD OF AN ADDITIONAL $100.00. 

TEACHER ONLY DAYS/


BOOKINGS WILL BE CHARGED AT $35.00 FOR HALF DAY INCLUDING PICK UP FROM THE NOMINATED SCHOOL, DEPENDENT ON REASON FOR SERVICE, USUALLY THIS IS AROUND 1230 PM.  
 
A FULL TEACHER ONLY DAY WILL BE CHARGED AT $55.00 PER KID WITH A DROP OFF ONLY AT THE CLUB.  A FULL LUNCH BOX SHOULD BE PROVIDED.
 
CANCELATION MUST BE NOTIFIED 9AM SAME DAY, BUT NO REFUND APPLIES DUE TO THE NATURE OF THIS BEING A ONE DAY ENHANCED SERVICE OF THE CLUB AND OPTIONAL BOOKING. 

REFERRAL SYSTEM/
IF REFERRAL MADE, CLIENT GETS A FREE OUT OF SCHOOL SESSION - (AT THE DISCRETION OF KIDZSHOUT MANAGEMENT THIS MAY BE USED FOR THE HOLIDAY CLUB AM/PM SESSIONS).



DUTY OF CARE/


PROTECTIVE, ACTIVE, MENTAL AND PHYSICAL ATTENTION AND CARE IS IS AN OBLIGATION FOR ALL STAFF WITHIN KIDZSHOUT.  CREATIVES YOUTH CLUB AND CONTINUES UNTIL THE PARENT/CAREGIVER COLLECTS THE CHILD. 

NON COLLECTION WRITTEN NOTIFICATION IN ADVANCE/
IT IS AGREED THAT: DETAIL OF ANYONE THAT IS NOT ALLOWED TO COLLECT THE CHILD, PLEASE PROVIDE FULL DETAILS/ INCLUDING A COPY OF THE PARENTING ORDER AND A PHOTOGRAPH.  IF MULTIPLE CONTACTS ARE REQUIRED PLEASE CONTACT JENNY TO DISCUSS THIS IN PERSON 0274290010.



MEDICAL DETAIl/


ALL KNOWN CONDITIONS AND PROVISIONS AND REQUIREMENTS.  I  AGREE THAT KIDZSHOUT  STAFF ARE ALLOWED TO ADMINISTER THE MEDICINE PROVIDED OR GIVE ACCIDENT/MEDICAL ASSISTANCE WITHIN REASON THAT IT IS UNDERSTOOD THAT A MINIMUM OF 1 STAFF OF THE CLUB ARE FULLY CERTIFIED IN FIRST AID TRAINING.  ALL MEDICINE WILL BE KEPT OUT OF ALL CHILDREN'S REACH.  I AGREE ALSO TO THE PROVISION OF SUNBLOCK TO BE KEPT AT THE CLUB.  FOR ANY 'PRODUCT PREFERENCE' FOR MY CHILD IT IS AGREED I WILL SUPPLY THIS. PLEASE PROVIDE EXACT INSTRUCTIONS FOR ANY MEDICAL/UV RAY/ALLERGIES/MEDICAL CONDITIONS.  AGREEMENT OF THE CONDITION THAT IF REQUIRED TO SEEK URGENT MEDICAL ASSISTANCE, THE PARENT/CAREGIVER IS RESPONSIBLE FOR ALL/FULL COSTS.



GENERAL UNWELL/BEING/

IT IS RECOGNISED BY KIDZSHOUT  THAT OUR KIDS CAN IN GENERAL BE "UNDER THE WEATHER", NOT FEELING WELL IN GENERAL FROM TIME TO TIME.  WE WILL OPERATE ON A MINDFUL BASIS, TO TAKE CARE OF ANY GENERAL SITUATIONS, AND PROVIDE A QUIET AREA, AND A STAFF MEMBER WILL BE ASSIGNED TO TAKE CARE OF YOUR CHILD.  WE WILL ASSESS THE SITUATION AND IF DEEMED NECESSARY MAKE CONTACT WITH THE PARENT/CAREGIVER FOR EARLY COLLECTION OF THE CHILD.

PLEASE PROVIDE ANY RELEVANT MEDICAL FORMS AND/OR ACTION PLAN FROM YOUR DOCTOR FOR ANY SPECIAL NEEDS/ACTIONS REQUIRED BY THE KIDZSHOUT CLUB AND STAFF THAT MAY REQUIRED TO BE FOLLOWED.



MEDIA/


IT IS AGREED THAT MEDIA WILL BE USED IN A PROFESSIONAL CAPACITY TO CAPTURE AND DEVELOP PROJECTS, ACTIVITIES. MEDIA USE WILL INCLUDE E.G. I PHONE, I PAD, LAPTOP, PROJECTOR, TV,  WII, PS3/4 AS EXAMPLE. IT IS AGREED THAT ANY MISUSE LEADING TO PERMANENT DAMAGE OF THE MEDIA PROVIDED IS THE RESPONSIBILITY OF THE PARENT/CAREGIVER AND YOUR ULTIMATE RESPONSIBILITY TO REPLACE THIS ITEM.  ANY DAMAGE DUE TO WEAR AND TEAR IS OF COURSE THE RESPONSIBILITY OF KIDZSHOUT.

IT IS AGREED THAT ANY FOOTAGE CAN BE USED FOR THE PURPOSE OF KIDZSHOUT  ACTIVITIES, DISPLAY AT THE CLUB, MOVIE MAKING, AND ONLINE PUBLISHING FOR MARKETING, AND TO PROVIDE FOR PARENTS AS LINKS TO ALL THINGS CAPTURED AT THE CLUB IN IT'S ACTIVITIES AND PROJECTS, THIS MAY INCLUDE ON THE WEBSITE/FB FEATURES/YOU TUBE FEATURES FOR EXAMPLE OF SOCIAL MEDIA.


HOLIDAY CLUB/FEES & INFORMATION/

THE FEES ARE PER CHILD AND ARE DECIDED IN ALIGNMENT WITH THE PLANNING OF EVENTS AND ACTIVITIES ON THE DAY WHETHER A CLUB BASED DAY OR INVOLVING OUT AND ABOUT TRIPS FOR PART/FULL DAYS.  A $10.00 SURCHARGE APPLIES DEPENDENT AND REGARDING ANY ACTIVITIES PLANNED EITHER AT THE CLUB OR OFF-SITE; AS AN OVERALL COST CONTRIBUTION IN ADDITION TO THE BELOW FEES!

FULL DAY RATE /
8.30 AM TO 6 PM.  $55.00 TO $65.00 PER DAY. - SURCHARGE OF $10 APPLIES FOR ANY AWAY DAYS.

HALF DAYS/ 
8.00 AM TO 1 PM AND  1 PM TO 6 PM.  $35.00 PER SESSION.  

MID SESSION FEE/
8.30 AM TO 3 PM  $45.00 PER SESSION

CANCELATION/
THERE IS A 20% CANCELATION POLICY FOR ANY SESSION IS CANCELLED BY 9AM THE DAY OF ATTENDANCE.  


FOOD STUFF/
FULL DAYS AT THE CLUB/A LIGHT LUNCH IS INCLUDED AND SERVED AT 1 PM ON MONDAY AND FRIDAYS ONLY.

ALL OTHER DAYS PLEASE ENSURE YOUR KID IS SUFFICIENTLY PROVIDED WITH A FULL LUNCH BOX AND SNACKS  FOR THROUGHOUT THE DAY.  

HALF DAYS/
PLEASE ENSURE YOUR KID HAS APPROPRIATE SNACKS AND REFRESHMENTS. 


HOLIDAY CLUB/


PAYMENT IS EXPECTED THE DAY AFTER INVOICE.
OUTSTANDING PAYMENTS/NON PAYMENTS. 

TERMS OF TRADE/


BOOKINGS FOR THE FIRST WEEK MUST BE CLEARED BY THE PRIOR FRIDAY/LATEST.  IF NO PAYMENT IS RECEIVED, YOUR PLACEMENT AT THE HOLIDAY CLUB WILL NOT BE HONOURED.  FOR 2 WEEKLY BOOKINGS/ANY DAYS.  IF PAYMENT FOR ANY BOOKING IS NOT RECEIVED BY THE FIRST WEEK INTO THAT HOLIDAY BOOKED PERIOD, AFTER REASONABLE COMMUNICATION IS MADE TO RECOVER THIS, YOUR CHILD'S PLACEMENT MAY BE SUSPENDED FOR THE FOLLOWING WEEK, THIS IS AT THE SOLE DISCRETION OF THE KIDZSHOUT MANAGEMENT.

GENERAL TERMS OF SERVICE/


KIDZSHOUT IS A PRIVATELY OWNED SERVICE BUT PRACTISES TO THE STANDARDS OF THE OSCAR (OUT OF SCHOOL AND RECREATION) AND MSD POLICIES AND PROCEDURES.  ANNUAL REVIEW OF OPERATIONAL  P&P'S AND HEALTH AND SAFETY REQUIREMENTS ARE MADE. 

 A MINIMUM OF ONE STAFF MEMVER IS QUALIFIED IN A COMPREHENSIVE FIRST AID COURSE AND THIS IS REVIEWED EVERY 5 YEARS.


ALL APPLICATIONS.  TERMS OF SERVICE - I AGREE THAT THIS INFORMATION IN THIS DOCUMENT IS PROVIDED IN FULL AND PROPER TO MY KNOWLEDGE. THAT IN CONJUNCTION WITH THE FULL TERMS OF SERVICE AS SET OUT IN THE KIDZSHOUT  POLICIES AND PROCEDURES MANUAL, THAT I AM AGREEABLE TO SUBMIT THIS APPLICATION FOR MY CHILD'S ATTENDANCE AT THE KIDZSHOUT CLUB.