Terms And Conditions

Last updated on 2020-06-30 12:06:21

Terms & Conditions for Excite Music and Arts Academy

1.1 Lessons: Enrolling in any session at Excite Music & Arts Academy secures your space irrespective of attendance. Enrolling in shared or small group lessons forgoes your ability to cancel sessions during the term, as the price of the sessions is dependent on the number of students. If you choose to withdraw you are unable to receive any refund and must still pay the term in full.

1.2 Term Length:  Typically there will be ten weeks of lessons per term, depending on New Zealand primary school term dates and public holidays. Public Holidays will be observed at Excite Academy.

1.3 Fee payment: Term fees are invoiced on a per term basis. All other fees are invoiced on booking. All fees are due in full before the booked sessions begin.  If, for any circumstances, this is not possible the customer will need to make specific arrangements with Excite Academy, to be fully paid by the end of the current term.


1.4 Late payment: Late payment constitutes default under this agreement, and your space will not be saved in the class for the following term.


1.5 Discontinued lessons:  Teachers also reserve the right to discontinue any student for reasons including but not limited to, inappropriate behaviour, lack of parental support, non-payment of fees and sporadic attendance.

1.6 Tuition fees are reviewed periodically, and at least 4 weeks notice will be given of any change in price.


2.1 Make up sessions: Where there are sessions available, we offer catch up sessions for a class missed provided we are given at least 6 hours notice of absence. Please arrange this with the office. If you give less than 6 hours notice of absence or do not attend the scheduled makeup session you will still need to pay for the sessions as the space has been held for you.

2.2 Teacher absence: If the Teacher is unavailable to give a scheduled lesson and a makeup is unable to be arranged, the fee for that session will be carried forward and credited to the following term.

2.3 Note: Cancellations and refunds will result in a 50% refund to cover admin costs.


3.1 Medical information: In the interests of the Student's well-being whilst in the Teacher's care, the Teacher must be informed of any medical or other condition affecting the Student.


3.2 Attention Information: In the interests of the Teacher and the well-being of all students, the Teacher must be informed of any specific behavioural and learning issues and constructive dealing with them before the child starts attending.


3.3 Student care: The Teacher is not responsible for Students outside of the agreed lesson time. Children under the age of four must have a parent/caregiver accompanying them at all times.  Children aged four or five must have a parent/caregiver in the building.


4.1 Advertising: Excite Music and Arts Academy will occasionally photograph/video classes and may use video footage or pictures for promotional or training purposes. You agree to your child’s image/s being used, unless written notification to the contrary is provided at enrolment.  If any images are going to be used more widely you will be contacted and an agreement arranged.

4.2 Personal details:  Excite Music & Arts Academy will not share your details with any third party without your written consent.

4.3 Copyright: The Student/Parent/Guardian undertakes not to make copies of any parts of the curriculum or any other Kids Music Company CDs and will protect all recordings used from being copied by others.




5.1 If your child brings along any electronic devices, e.g. phones, Ipad, it is the child’s responsibility to look after them. The Teachers and Excite Academy holds no responsibilities for the safety of the device. E.g. they are not responsible for it if it gets stolen.  Children are to ask for permission by Teachers first before using the electronic device. They can ONLY use the device if they are allowed by the Staff, and supervised by our staff. i.e. they are not allowed to use them when the group activities are on.


5.2 Children enrolled in our programme will respect the Teachers, each other and all equipment. This way everyone involved will have an enjoyable experience.