Terms And Conditions

Last updated on 2019-04-28 19:35:50

  • Bookings will be confirmed upon receipt of payment.
  • If your child is unable to attend the class, Patsy or the tutor should be contacted by email, phone or text.
AFTER SCHOOL Language Classes
  • Term bookings must be paid in full before the classes start.
  • Classes need a minimum of 4 students to start/continue
  • Term bookings can not be refunded once classes have  started, unless special circumstances are discussed with and accepted by Patsy.
  • Classes missed by individuals can not be made up or refunded.
  • If a class has to be cancelled due to outside circumstances and through no fault of ABC Language Tuition, a make up class will be provided but no refund can be made.
  • If your tutor is sick or cannot attend the class, a replacement tutor will be organised or a make up class will be provided, and you will be notified in advance (as much as possible).
ADULT Language classes
  • Term bookings must be paid in full before the classes start.
  • Classes need a minimum of 4 students to start/continue
  • Term bookings can not be refunded once classes have  started, unless special circumstances are discussed with and accepted by Patsy.
  • If you decide the level of the class you are enrolled in is not the correct level for you, you can change to a different class condition that you have paid for the full term upfront.  
  • Classes missed by individuals can not be made up or refunded.
  • If a class has to be cancelled due to outside circumstances and through no fault of ABC Language Tuition, a make up class will be provided but no refund can be made.
  • If your tutor is sick or cannot attend the class, a replacement tutor will be organised or a make up class will be provided, and you will be notified in advance (as much as possible).

HOLIDAY Programmes
  • Holiday Programmes can be modified until the last day of the preceding school term. 
  • Two days notice is required to receive a refund for a holiday programme, once the programme has started.